Community Health Worker II I Days I FT I LeBonheur Community Outreach I Opioid Safety

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

The Community Health Worker II is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. The Community Health Worker II also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy. Responsibilities include the identification and setting of health goals and follow-up provision of social support, health system navigation, community resource linkage and behavior change counseling. This is an autonomous position which requires a consistent drive for excellence, ability to make appropriate and timely decisions with minimal supervision, and effective problem-solving skills. Responsible for thorough and accurate documentation and working collaboratively within a multidisciplinary patient care team that helps stabilize and improve the client's health. Responsible for helping and supporting their client in acquiring preventive and follow-up health care needs, navigate and access healthcare services, educate families on the importance of healthcare follow-ups, reinforce disease specific education, perform medication reconciliation, and provide services to address barriers to healthcare follow-up. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Community Health Worker II is a frontline public health worker who is a trusted member of and/or has an unusually close understanding of the community served. This trusting relationship enables the worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. The Community Health Worker II also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy. Responsibilities include the identification and setting of health goals and follow-up provision of social support, health system navigation, community resource linkage and behavior change counseling. This is an autonomous position which requires a consistent drive for excellence, ability to make appropriate and timely decisions with minimal supervision, and effective problem-solving skills. Responsible for thorough and accurate documentation and working collaboratively within a multidisciplinary patient care team that helps stabilize and improve the client's health. Responsible for helping and supporting their client in acquiring preventive and follow-up health care needs, navigate and access healthcare services, educate families on the importance of healthcare follow-ups, reinforce disease specific education, perform medication reconciliation, and provide services to address barriers to healthcare follow-up. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Presents health information to individuals or families or groups to promote healthy lifestyle decisions and chronic disease management. Manages medium to large group participants, especially those with behavioral issues and/or special needs.
• Assists clients in their homes, community, or clinic setting. Conducts outreach (e.g., follows-up on health and social service encounters with individuals, families, and community groups; home visits to provide education, assessment, and social support; presents at local agencies and community events).
• Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Documents activities, service plans, and outcomes achieved by clients in an effective manner.
• Assists clients in accessing health-related services, including but not limited to obtaining a medical home, providing i