DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

BUSINESS INTELLIGENCE ANALYST

Job Location:

Division of Developmental Disabilities (DDD)
1400 West Washington Street, Phoenix, Arizona 85007

Posting Details:

Salary: $66,000 - $77,000 

Grade: 24

Closing Date: March 8, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Business Intelligence Analyst. This position works with the Leadership, Business Information Technology Team, and other Division staff to provide the expertise to identify the administration needs for informatics, reporting, and data analysis to assist with data-driven business and policy decisions.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing, Certification and Regulation, cannot have a principal interest in or have a spouse or close family member with a principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include, but are not limited to:

• Assists in designing models that aid in analyzing issues identified and fulfilling requests from the business unit to which they are assigned. Research business issues, create and maintain reports and dashboards utilizing industry best practices and technology platforms such as Tableau, SQL, Google, and other tools/technologies to monitor, measure, and report on the results.
• Participates and supports work planning strategies, projects and development opportunities related to data analytics for the business unit to which they are assigned. Develops and writes business requirements for solution design. Identifies Administration needs for informatics, reporting, and data analysis to assist with business and policy decisions.
• Assist in the development of end-user training material, provide support in the creation and sustainability of a report strategy for each of the areas in the business unit to which they are assigned, to enable teams to recognize opportunities, see successes and make more data-driven decisions.
• Provides functional expertise and works with analytical software and informatics programs, assists with any testing of new system updates, enhancements, maintains system resources, databases and data dictionaries as needed.
  

Knowledge, Skills & Abilities (KSAs):

Knowledge in:

• Experience with SQL, Tableau, Google, Focus, Excel, Visio, OnBase and other data management programs.
• Data systems creation methods, software applications used to monitor and review data.
• Statistical and business analysis.
• Division's current data systems, including FOCUS, OnBase, as well as knowledge and experience using databases, including creating simple databases and queries.
• Strategies for achieving effective data acquisition.
• Management, quality, use and application.
• Applicable laws, rules, and policies regarding security, privacy, and management of confidential data.
• IT life-cycle and preventative disease and vaccination surveillance system design, operation and maintenance.
• Qualitative and quantitative techniques for analyzing and measuring program/project efficacy; project management disciplines and techniques.

Skills In:

• Excellent organizational skills.