Sr. Business Director, EPX Operations

Sr. Business Director, EPX Operations

As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. 

This role is within Capital One’s Enterprise Product and Experience (EPX) Chief of Staff & Product Operations team. Spanning Enterprise Data, Marketing Technology, AI/ML and more, EPX brings digital products and experiences to life for Capital One customers and associates. In this role, you will lead a team of Product Managers, Business Analysts, and Project Managers focused on a mix of strategic and operational topics. Responsibilities include:

• Partnering closely with EPX senior leadership to advance shared goals and support labor & talent planning

• Leading cross-functional problem solving and operational planning for large horizontal programs that span across EPX

• Building and lead a diverse team of BAs, Product, and Project Managers, with an opportunity to grow the team and your scope over time as you advance in your career

• Shaping the strategic agenda for how we attract and grow great Product Managers and enable them to build innovative products at Capital One

General Responsibilities:  

• Strategic leadership:  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands 

• Leadership:  May manage and develop multiple analysts.  Coaching and mentoring associates with a goal of developing and retaining talent at Capital One 

• Product:  Partner with Product Managers, Design and Engineering to build the best products for both Capital One and its partners

• Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

• Partnership: Work closely with colleagues across Capital One including: Tech, Product, Design and others to drive improvement in quality, volume, service, and profitability

• Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

Basic Qualifications:

Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

At least 2 years of experience in quantitative analysis

At least 2 years of experience in qualitative analysis

At least 2 years of experience in people management

At least 2 years of experience in project management

Preferred Qualifications:

Master’s Degree

5+ years of experience in quantitative analysis

5+ years of experience in qualitative analysis

3+ years of experience in people management

3+ years of experience in product development

3+ years of experience in financial modeling

3+ years of experience in economic forecasting

3+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $264,300 - $301,700 for Sr Business Director

 

Richmond, V