Senior Group Sales Manager

Description

Sheraton Le Meridien Charlotte seeks a dynamic Senior Group Sales Manager to drive group room revenues through strategic sales efforts. This role is pivotal in maintaining our reputation for excellence in hosting large-scale group events. 

Requirements

Sales & Business Development:

• Proactively solicit and secure new group business via direct sales calls, tradeshows, networking events, and industry partnerships.
   
• Manage a portfolio of high-value group accounts (corporate, association, SMERF) with a focus on long-term relationship building.
   
• Conduct site inspections and client presentations to showcase our property’s capabilities.
   

Account Management:

• Develop and maintain strong relationships with key accounts and decision-makers.
   
• Coordinate with Revenue Management to optimize pricing, inventory control, and profitability.
   
• Lead contract negotiations ensuring compliance with Marriott standards and client expectations.
   

Collaboration & Execution:

• Work closely with Convention Services, Event Planning, and Operations teams to ensure seamless turnover and execution of group programs.
   
• Act as the primary point of contact for clients from initial inquiry through post-event follow-up.
   
• Monitor group performance and provide forecasting updates to leadership.
   

Systems & Reporting:

• Utilize Marriott systems (CI/TY, SFAWeb, OneSource) to manage accounts, track sales activities, and generate reports.
   
• Ensure data integrity and timely updates within Marriott’s CRM systems.

Qualifications:

• Bachelor’s degree in Business, Hospitality, or related field preferred.
   
• Minimum of 5 years of group sales experience in a full-service or convention hotel environment; Marriott experience strongly preferred.
   
• Proven track record of exceeding group sales goals and managing complex programs.
   
• Exceptional communication, negotiation, and organizational skills.
   
• Proficiency in Marriott systems: CI/TY, SFAWeb, OneSource, MarRFP, and MRDW.
   
• Ability to travel for industry events, client meetings, and tradeshows as needed.
   

Key Competencies:

• Strategic Thinking & Planning
   
• Revenue-Driven Decision Making
   
• Client Relationship Management
   
• Strong Presentation & Closing Skills
   
• Cross-Departmental Collaboration
   
• Adaptability in a High-Volume, Fast-Paced Environment

•  Must have convention sales experience, seasoned professional in industry. Not entry level position.