SAP Customer Success iXp Intern - SAP Experience Center Showcase Support

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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

What You’ll Build

 

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

 

Position title: SAP Customer Success iXp Intern – SAP Experience Center Showcase Support

Location: Palo Alto, CA (5 Days/Week in Office) 

Expected Start: January 2026 

Duration: 12 Months 

Schedule: 40 HR/week

 

The SAP Experience Center Showcase Support Intern supports the organization to ensure the flawless execution of every customer engagement

 

Key Responsibilities and Tasks

1. Preparation and execution support of customer visits

   • Participate in preparation calls with account teams and storytellers in order to prepare the space as needed for each tour. Work with our team of experts to gain an overall understanding of the showfloor content of SAP enterprise software solutions and technology Innovation is required.

   • Support content creation for customized tours

   • Customize the showfloor for upcoming customer tours if needed

   • Support the execution of customer tours including broadcasting support if needed

   • Take photos and notes during important visitsCoordination and support of all onsite customer and partner events in the Experience Center to ensure a seamless experience working closely with our customer engagement team

2. Maintenance and operations support of the Experience Center showcase space

   • Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities

   • Prepare the showroom daily to receive the customer and account team for their tour

3. Learn SAP Experience Center portfolio of Innovation Showcases and present the contents to participants after gaining proficiency over a period of time

4. Contribution to project management and communication-related to the Experience Center

5. Support projects across the North American Experience Centers and Create content for executive briefings in the form of PowerPoint presentations, Excel reports, videos, etc.

6. Provide operational support across SAP Experience Center, some tasks includes

   • Connect with 3rd party support partners for troubleshooting assistance and coordinate proactive maintenance activities

   • Prepare the showroom daily to receive the customer and account team for their tour

   • Provide production support during virtual events leveraging latest state of art production capability for show and tell.

 

What You’ll Bring 

 

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

 

• Education: Bachelors or Masters degree in a related field.  Graduating Seniors/2nd Year Masters highly desirable

  • Preferred fields of study: Computer Science, Engineering, Business Administration / Marketing / Communications or related course of study 

• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.  

• Curiosity in technological topics, fast learner, and an urge to understand how things work

• Proficiency with IT Tools a