Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Key Responsibilities

Leadership & Strategy:

• Align regional workplace operations with organizational strategy
• Manage resources, timelines, and budgets to deliver successful outcomes
• Lead and motivate teams, manage change, and foster a culture of continuous improvement
• Influence stakeholders at all levels, including executives, vendors, and community partners

Operations & Maintenance:

• Coordinate front-of-house support, including reception teams, room set-up, AV and meeting support, security, and cleaning services
• Enforce and continuously improve policies and procedures, including vendor specifications, compliance standards, and service quality measures.
• Hire and supervise contractors, conduct facility inspections, and ensure all contracted work meets agreed standards.
• Proactively manage space utilization to ensure optimal workplace effectiveness support flexible/hybrid work environments.

Sustainability & Environmental Stewardship:

• Implement and champion sustainability initiatives, such as energy efficiency and waste reduction.
• Track and report on ESG (Environmental, Social, Governance) metrics.

Risk Management & Health and Safety:

• Draft and update emergency plans and evacuation procedures, overseeing security and fire prevention systems
• Take the lead in emergency response and evacuation procedures.

Financial oversight:

• Manage budgets, analyze costs, and optimize financial performance.
• Work with procurement and lease management teams, lead vendor negotiations

Required Experience & Skills

• Minimum of eight years’ experience managing workplaces and facilities across multiple sites within different geographies, (e.g. North America)
• Demonstrated ability to work within budgets and deliver services on time.
• Deep understanding of building systems, maintenance protocols, and operational best practices.
• Strong verbal and written communication skills.
• Ability to establish and maintain professional relationships with all stakeholders.

Preferred Certifications

• Certified Facilities Manager
• Facility Management Professional
• Accredited Facilities Manager
• Relevant Health & Safety or sustainability certifications

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       ESG: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.