(Senior) System Specialist: Configuration Management

M-Files is a global leader in information management. The M-Files metadata-driven document management platform enables knowledge workers to instantly find the right information in any context, automate business processes, and enforce information control. This provides businesses with a competitive advantage and substantial ROI as they deliver better customer experiences and higher-quality work with lower risk. Learn more about what we do at www.m-files.com.

We are strengthening our team and looking for new (Senior) System Specialists to join our Customer Success organization in Tampere, Espoo or Lappeenranta office.

As a System Specialist (Configuration Management), you will be a configure M-Files to meet the customer needs. No coding skills are not needed.

As a System Specialist, you will work closely with your team in both national and international customer projects by sharing your knowledge and sparring with your colleagues. With the help of a great, competent team, you get to work in significant projects that profoundly change the way our customers do business in the digital, work-from-anywhere world!

Your daily work consists mostly of consulting with direct customers and M-Files partners in M-Files projects. You will be supporting our customers in developing their business processes with the use of our product.

Your main responsibilities include configuring business requirements with the customer and planning a system design with the ascertained requirements. By choosing the correct methods of implementation with scalability and maintenance in mind, you ensure a high customer value throughout the solution's lifecycle. You will also participate in the continuous development of our implementation practices.

We are looking for team players, who are inspired of learning new, working in project mode and working together with the team. We value the will to solve customer's technical issues, we value a consultative way of working and good communications skills.

Requirements

To be successful in the role you will need:

• Ability and passion to learn about IT systems
• Experience in documenting specifications and tools used for it (e.g. Visio)
• Experience in working in the customer interface
• Fluency in English, other language skills are considered as an advantage, especially highly appreciated with fluent Swedish skills
• B.SC or M.Sc degree (or equivalent) in computer science, IT, engineering, or in other technical, Business or commercial field

Additionally, we value competence in some of these areas:

• Basic knowledge of (C#, JavaScript, HTML)?
• Understanding of software development and how programming can be utilized in implementations
• Experience in various different integrations between IT systems

• Various IT-systems and databases
• Understanding of software development and how programming can be utilized in implementations
• Corporate IT infrastructure (Windows Server, Databases, Network Infrastructure)
• Other technologies: M-Files, Windows, Azure, SQL Server, .NET

Benefits

What We Offer:

• A fun and professional team environment with experienced colleagues
• Market leading technology and exciting product design ethos
• Flexibility to help work/life balance
• Joining a fast-paced environment with steady growth allowing for new career opportunities within M-Files

Base salary is 3600- 4400 EUR /month depending on skills and experience.

Company benefits:

• Lunch benefit (Epassi Flex)
• Sport, culture, massage & public transportation benefit (Epassi Flex)
• Phone & mobile subscription benefit
• Bicycle benefit
• Accident insurance for free-time (complementing Occupational Health Service)
• Winning Together -bonus celebrating shared success of the company
• Recruitment Referral Program

Our culture is based on the guiding principles of Make It Happen, Help Others and Love Customers and we strive to provide an environment that is both exciting to work in and encourages career growth. This is a perfect time to join M-Files and contribute to our exciting growth journey!

More info about M-Files culture: Careers & Opportunities | M-Files

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