Production Technical Support Officer

Job Description

Production Technical Support Officer

Savannah, GA

As a Production Technical Support Officer, you will be responsible for the relationship between Rolls-Royce and interfacing with Gulfstream’s production facility in Savannah, GA and completion facilities in Appleton, WI and St Louis, MO. You will provide on-site technical and logistical support to business aviation airframer production and completions operations as it relates to work performed under various OE contracts. In this role, will travel up to 10% domestically.

Innovate & Power the world

At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.

We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry – and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we’re keeping the world flying.

Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here.

Key Accountabilities:

• Assist in resolving technical, operational, quality or logistics issues by providing advice and interpretation of approved data, and interfacing with the Operational Service Desk, Quality Team or other Rolls-Royce organization on the customer’s behalf to drive resolution of issues that are not supported by current data or processes
• Assist the Campaigns Team by supporting production retrofit planning and communicating planned schedules and opportunities
• Coordinate On-Wing Services activity with aircraft in-production and completions
• Provide intelligence to the business by sharing information and recommendations for procedural change to improve quality, maintainability, reliability and/or cost savings.
• Deputize for others within the site organization as needed (this would primarily involve new production support)

Basic Requirements:

• Associate degree with 4 years of aircraft engine maintenance experience, OR
• Bachelor's degree with 2 years of aircraft engine maintenance experience, OR
• Master's degree, OR
• JD/PhD, OR
• 6 years of experience in jet engine maintenance and/or an aviation in-field customer support role in lieu of a degree
• In order to be eligible for consideration for this opportunity, you must be a U.S. Citizen

Preferred Requirements:

• FAA Airframe & Powerplant License

Create the new standard. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for excellence and innovation.

People are our Power

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Diversity and Inclusion strategy here.

Hybrid working is a way in which our people can balance their time between the office, home or another remote location.  It’s a locally managed and flexed informal discretionary arrangement.  As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.

Relocation assistance will be provided if applicable.

Close Date: September 20, 2024

Job Category

Field Services

Job Posting Date

30 Aug 2024; 00:08

Pay Range

$76,484 - $114,726-Annually

Location:

Savannah, GA

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and a