Commercial & Investment Banking Learning Senior Associate

Already have a background in learning & development (L&D)? Join the Commercial & Investment Banking (CIB) Learning Team!

As a Learning Senior Associate on the CIB Banking Learning team, you will provide best-in-class training to support the business’ priorities and to attract and retain top talent in the industry. Through strong partnership with the business, human resources (HR) colleagues and L&D partners, you will be involved in every stage of the training cycle including needs assessment, design, delivery and post- program evaluation.  Our training programs are distinguished by extensive business engagement of senior Global Investment Banking and Global Corporate Banking leaders and teams. You will also have the opportunity to participate in CIB HR projects and new initiatives.

Job Responsibilities

• Work with subject matter experts and/or vendors to own end to end development and execution of training programs, including curriculum design, logistics, planning, pre-work, speaker prep and post-program activities
• Keep key business and HR stakeholders apprised of new initiatives and provide updates on priority core deliverables
• Manage rosters and communications including corresponding with participants regarding enrollment and program logistics
• Establish strong relationships and ongoing dialogue with key stakeholders in coordination with the team and global learning & development colleagues
• Identify training needs in partnership with the HR business advisors, development, training colleagues and all key business stakeholders
• Facilitate and/or moderate virtual or in person classroom sessions in partnership with Learn colleagues and banking subject matter experts 
• Analyze effectiveness of training delivered against program objectives through thoughtful analysis of key metrics
• Liaise and partner with vendors delivering technical, product and professional training to ensure successful delivery for our clients
• Assist with special projects 

Required Qualifications, Capabilities, and Skills

• Bachelors' degree or 5+ years in relevant work experience
• Strong project management and organization skills with ability to prioritize and manage multiple projects simultaneously 
• Excellent communication skills (verbal and written)     
• Driven, enthusiastic and positive "can-do" attitude
• Meticulous attention to detail and excellent organizational skills
• Self-motivated with the ability to work independently to meet deadlines and produce quality results
• Ability to anticipate needs and/or problems; take steps to resolve them and know when to escalate
• Flexibility in work hours when required by training programs

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree in finance, business, project or program management
• Experience in education and/or learning and development
• Prior public speaking or facilitation experience, confidence in addressing large or senior audiences

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity empl