Insider Intake Triage Operations Specialist

Work Location:

Orlando, Florida, United States of America

Hours:

40

Pay Details:

$68,640 - $112,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control

Job Description:

The Insider Intake Triage Operations Specialist is responsible for reviewing reports of potential misconduct, data misuse, financial crimes or fraud and assess risk, prioritize, determine if an investigation is required, and route to the appropriate investigation unit. The role focuses on minimizing  risks to the bank, its customers, and employees by managing insider misconduct. The position requires collaboration across multiple lines of business.

This is a Remote career opportunity with occasional travel.

Monday-Friday 8:00am to 5:00pm EST

Depth & Scope:

• SME level professional role requiring in-depth business knowledge/expertise in own domain/field of specialty and working knowledge of broader related areas

• Integrates the broader organizational context into advice and solutions within own area

• Understands a certain aspect of the industry, competition and the factors that differentiate the organization

• Applies best practices to implement process, product or service improvements

• Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs

• Contributes to setting standards within area of expertise

• Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

• Uses advanced methods to contribute to new solutions and recommend standards against which others will operate

• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels

• Works independently as a SME or lead and guides others within area of expertise

Education & Experience:

• Undergraduate degree preferred

• Broad and deep knowledge of business and risk and control environment

• 5+ years of relevant experience

• Proficient knowledge of governance, risk and control procedures, strategies & tactics

• Proficient Knowledge of current and emerging trends

• Skill in mentoring/ coaching others

• Skill in using analytical software tools, data analysis methods and reporting techniques

• Skill in using computer applications including MS Office

• Ability to communicate effectively in both oral and written form

• Ability to work collaboratively and build relationships

• Ability to work successfully as a member of a team and independently

• Ability to exercise sound judgment in making decisions

• Ability to analyze, research, organize and prioritize work while meeting multiple deadlines

• Ability to process and handle confidential information with discretion

Customer Accountabilities:

• Provides specialized business governance and control related advice/support to management/leadership and respective teams for area(s) of specialization

• Leads on the implementation of governance and control initiatives in support of the overall business/function strategy

• Manages a set of business governance and control work activities requiring coordination across multiple areas

• Reviews processes and controls and connects the dots across issues and control deficiencies in order to increase standardization of solutions, processes and controls

• Supports/manages the integrated implementation of policies/processes/procedures/changes across multiple functional areas

• Provides subject matter expertise to projects/initiatives, and participates in identifying, designing and testing solutions and supporting implementation activities

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