Broadcast/ IT Systems Engineer, NBC5 Chicago

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBC Universal Owned Television Stations is the division of NBCUniversal that includes 11 local NBC television stations, 28 local Telemundo stations, 5 Regional Sports Networks and their digital channels and websites, as well as a group of out-of-home properties and a production company.   The stations produce and deliver compelling and unique local news, information and entertainment programming to viewers in the communities they serve, which include New York, Los Angeles, Chicago, Philadelphia, San Francisco, Dallas-Fort Worth, Washington, D.C., Miami, San Diego and Connecticut, with a goal of connecting to their audiences anytime and anywhere.

Job Description

The NBCUniversal station in Chicago, broadcasting from the iconic Chicago NBC Tower, is a top three market station that operates the local NBC, Telemundo and the NBCSports Channels. This facility is undergoing transformational updates to become a state-of-the-art technology focused broadcast center.

NBC Chicago is looking for a seasoned systems engineer with broadcast exposure to join a dynamic team that supports content creation, production and distribution across multiple television, internet, mobile, streaming and OTT platforms.
Using your skills in IP, with video and content management systems, you will play a key role in project management and delivery as the station transitions and modernizes technology efficiencies.
 

Job Responsibilities:

• Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic and News Operations groups to define project requirements and create systems that creatively solve business challenges or implement new processes.
• Manage systems, documentation, develop best practices and implement new technologies & deliver projects on time & within budget.
• Design, implement, manage, and support complex broadcast and IT systems over their complete life cycles.
• Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
• Provide advanced troubleshooting & support for systems, infrastructure and applications, including root cause analysis.
• Evaluate and optimize workflows related to broadcast systems for migration to IP fabric for video infrastructures, virtualized Windows & Linux environments, streaming platforms and NLE Media Asset Management systems, distribution systems and other workflow tools.
• Evaluate, test, and install upgrades to all platform operating systems, applications, and hardware
• Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
• Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automation
• Participate in the testing new technology and make recommendations to Management on needed resources, feasibility, budget and timing requirements for inclusion in strategic plan.
• Develop and maintain system documentation for operational and troubleshooting purposes.
• Work with operations teams to ensure SOP’s & documentation are written and up to date
• Promote the use of key documentation processes and the transfer of knowledge within the Engineering team
• Provide expertise to support Technical Maintenance Engineers
• Drive and maintain technical standards
• Produce work that is consistently professional, reliable and detail oriented. 
• Other duties as deemed necessary

Qualifications

• Bachelor's degree in Computer Science, IT video Systems Engineering or similar with 7+ years’ experience preferred. Equivalent experience considered.
• Experience in a similar role with an ISP, media company, sys