Administrative Services Coordinator, Portland, OR #113322
PacifiCorpAbout the role
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Facilitate activities in an effective sequence by monitoring tasks, task-owners timelines and expenditures. Compile data, track, summarize, and report results, and develops and/or maintains reference information and databases. Compile, organize, and summarize data from multiple sources; monitor/track processes to ensure their execution is within defined parameters. Determine schedules and availability of resources/materials. Ensure activities are performed in accordance with contract, corporate, and regulatory agency requirements.
Responsibilities
- Promote a customer first culture and commit to delivering outstanding results for customers.
- Draw data from a variety of sources and systems to prepare moderately complex reports. This includes standard, monthly and ad hoc reports which may not have a precedent available.
- Audit data and/or reports to confirm and maintain compliance and operational administration of programs.
- Advise management regarding departmental operations, and inform management of deviations from established processes or schedules which may impact business outcomes.
- Process bills and/or contracts, adhering to company policies and practices.
- Work directly with staff and internal audit /business controls to ensure compliance and accuracy of recordkeeping.
- Maintain and update budget reports ensuring accuracy and timeliness. Identify possible errors and provide solutions and/or corrections to management.
- Maintain system administration and maintenance of various programs including: adding /terminating users; uploading files; etc.
- Coordinate data requests as needed.
- Provide assistance to internal and external questions, communicating and interpreting policies and practices.
- Research general complaints, identify the issue, problem solve and respond to the individual.
- Present data and/or reports to management through PowerPoint or other media.
- Oversee and participate in projects as assigned.
- Perform additional responsibilities as requested or assigned. May include administrative support activities for a person, group or unit based on organizational needs.
Requirements
- High school diploma or equivalent; or the equivalent combination of education and experience.
- A minimum of two years of administrative experience including contract documentation, proposals, contract files, or related areas.
- Demonstrated initiative, problem-solving skills and follow through on commitments.
- Proficient with personal computers including spreadsheet, database, word processing, and presentation applications to compile, maintain, and present information.
- Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
- Communication and interpersonal skills including the ability to work with all organizational levels as a team member, to ensure that key information on schedules, requirements, and resources is communicated to management in a clear and timely manner.
- Ability to communicate and interact with individuals in all levels of the organization, industry and community.
Preferences
- Bachelor’s degree in an applicable field.
- Knowledge and understanding of the electric utility industry and its regulatory and operating environments.
- Knowledge and understanding of the National Electrical Safety Code.
Additional Information
Req Id: 113322
Company Code: Pacificorp
Primary Location: PORTLAND
Department: Power Delivery
Schedule: Days
Personnel Subarea: Non-exempt
Hiring Range: $62,300-$87,900
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential funct
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