Solutions and Market Lead (Pharma - Clinical Development/Clinical Operations)

POSITION TITLE: Solutions and Market Lead (Pharma – RnD)

LOCATION: Cambridge, MA (hybrid)


To be eligible for employment, you must reside in MA with ability to work onsite 3 days a week in a hybrid capacity. This position reports to our global HQ in Cambridge, MA and travel is expected domestically and internationally when needed.


Who We Are:

TriNetX was founded on the idea that incorporating real-world data results in better clinical trial design, improves the site selection and patient recruitment process and generates real-world evidence (RWE) to advance the collective understanding of human health. TriNetX collaborates with the majority of industry leaders, including 13 of the top 15 pharmaceutical companies, and is powered by an impressive network of 170 healthcare organizations across 30 countries.

As a result of its reach and rapidly expanding network, TriNetX has become the market leader in protocol design, feasibility, and site selection. Researchers have leveraged the TriNetX network to analyze over 39,000 protocols, presented over 10,000 clinical trial opportunities to its healthcare members, and reduced site identification time in clinical trials by 50%.

Currently, TriNetX healthcare organization members contribute access to a patient population of 400 million, representing over 40 billion clinical observations. TriNetX has a worldwide presence, with our global headquarters located in Cambridge, Massachusetts and EU offices in Ghent, Belgium; Freiburg, Germany; and Basel, Switzerland – as well as offices in London, Madrid, Sao Paulo, Singapore and Tokyo. As a result, TriNetX is one of the fastest-growing, privately held companies in the life sciences industry.


What Challenges We Work On:

TriNetX is the global health research network that optimizes clinical research and enables discoveries through the creation of real-world evidence. TriNetX combines real-time access to longitudinal clinical data with state-of-the-art analytics to answer complex research questions at the speed of thought.  Each member of our community shares in the consolidated value of our global, federated health research network that connects clinical researchers to the patient populations which they are attempting to study.


Who We Are Looking For:

The Solution and Market Lead for Clinical Operations & Development is accountable for owning the solution strategy, market positioning, and commercial success of offerings serving pharmaceutical clinical development and clinical operations use cases. This role sits at the intersection of market insight, solution design, product collaboration, and go to market execution, ensuring that solutions address real customer problems across the clinical lifecycle and translate into scalable revenue growth.

The individual will act as the owner for this market segment—shaping the solution roadmap, defining solution packaging, enabling commercial teams, and serving as a domain expert for pharma clinical development stakeholders.

They will be responsible for understanding and communicating market problems/hassles and working with our Product Management, Client Delivery, and Commercial teams to devise, build, sell, and deliver existing and new solutions.

This role will report into our SVP, Solutions and Product Management and join a team of fellow market owners.


What You Will Be Doing:

• Market & Customer Leadership
◦ Own deep understanding of pharma clinical development and clinical operations workflows, including study design, feasibility, site selection, patient identification and recruitment, trial execution, and operational optimization.
◦ Translate evolving customer needs, regulatory expectations, and competitive dynamics into clear market requirements and solution priorities.
◦ Define target buyer personas (e.g., Clinical Ops, Development, Study Management, Data Science) and their success criteria.


• Solution Strategy & Lifecycle Ownership
◦ Lead end to end solution ownership from ideation and design through pre launch, launch, and post launch optimization, in alignment with the broader solution/product management framework.
◦ Partner closely with Product, Data, Engineering, and Delivery teams to shape solution scope, differentiation, and scalability.
◦ Define solution packaging, pricing inputs, and value articulation for pharma clinical development use cases.


• Go-to-Market & Commercial Enablement
◦ Develop and execute the GTM strategy for clinical operations and development solutions within the pharma market, including segmentation, customer definition, and use case prioritization.
◦ Enable Sales, Account Management, and Customer Success with messaging, pitch materials, use ca