Administrative Specialist Human Resources

Administrative Specialist Human Resources

Temple University's Human Resources Department is searching for an Administrative Specialist!

Temple University's Human Resources Department is searching for an Administrative Specialist!

Salary Grade: T24

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

* Become a part of the Temple family and you will have access to the following: A hybrid work schedule   

* Full medical, dental, vision coverage

* Paid time off

* 9 Federally Observed Paid Holidays 3 Personal Days

* Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

* A generous retirement plan and so much more!

* SALARY RANGE: $45,000 to $49,000

The Administrative Specialist in the Human Resources Department’s Employment Division on Main Campus is responsible for coordinating/performing front desk operations, answering and directing incoming telephone calls from internal and external clients, responding to general inquiries or referring calls to the appropriate personnel; providing phone and in-person support to new hires related to onboarding procedures and providing customer service/administrative support to the HR Assistant Director, Talent Acquisition Specialists, and Business Partners (when needed). The specialist routinely processes Form I-9/E-Verify in accordance with the Department of Homeland Security/USCIS regulations to ensure compliance and utilizes HR-related systems such as Taleo, CUPA-HR I-9 Consortium, Banner, TU portal, and other applicable systems to perform daily tasks, while maintaining up-to-date knowledge of general university policies and HR-specific processes/procedures. Additional responsibilities include preparing job postings upon request, tracking I-9 metrics, ensuring Labor Law postings are current, creating and maintaining databases, spreadsheets, and files to track front office information, as requested, along with mailing correspondence either via USPS or inter-office mail to the appropriate departments/campuses. Performs other related duties as assigned.

This position requires the following background checks; criminal history review.

Required Education and Experience:

* At least three years of directly related customer service/administrative support experience. 
* An equivalent combination of education and experience may be considered.

Required Skills and Abilities:

* Demonstrated computer and internet navigation skills, and proficiency with Microsoft Office Suite, particularly Word and Excel.
* Ability to maintain a high level of confidentiality and professionalism.
* Demonstrated ability to handle a high volume of telephone calls, email inquiries, and visitors.
* Excellent customer service and interpersonal skills, along with the ability to interact effectively with a diverse population of students, faculty, and staff.
* Demonstrated organizational, prioritiz