Sr. Virtualization, Engineer

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

Join our team at Hims and Hers Health, Inc. (Hims & Hers) as a Senior Virtualization Engineer. We're a groundbreaking multi-specialty telehealth platform, revolutionizing healthcare accessibility. With a focus on VM and Network solutions and cloud networking expertise, you'll help shape our dynamic network infrastructure. Your role directly impacts how we connect consumers to licensed healthcare professionals, making better health easily attainable.

You Will:

• Create, Design, implement, and maintain server and system architecture as well as network infrastructures, emphasizing VMware, Cisco Meraki, and AWS cloud networking at Hims and Hers Health
• Monitor and ensure all VM / network systems are working correctly
• Ensure the stability, Integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health
• Troubleshooting inefficiencies and errors with systems/VMs
• Standardize existing deployments for VMs / Networks
• Maintain Disaster Recovery options for VMs / Networks
• Experience with both traditional and cloud-based VPN solutions. Preferably with IPSec, SSL Client VPNs, Wireguard, or AWS Direct Connect
• Experience with routing and switching protocol principles, SDN/SD-WAN related technologies, WLAN operating principles, and solid network foundation
• Experience with Zero Trust Network Access platforms like Netskope, ZScaler, or other ZTNA platforms
• Experience with maintaining vendor relationships for affected environments
• Collaborate cross-functionally to align VMs and network architecture with business needs, security standards, and our dynamic telehealth environment
• Provide technical leadership, guiding junior engineers to optimize our network within the context of healthcare innovation
• Ensure network stability, performance, and security, supporting uninterrupted healthcare services
• Evaluate and Implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance
• Conduct network assessments, enhancing our security posture and service quality
• Stay updated with industry trends, adapting to telehealth's unique demands
• Collaborate with vendors and respond to server and network emergencies to ensure seamless user experience
• Participate in on-call rotations, reflecting our commitment to patient well-being

You Have:

• Bachelor's Degree in Computer Science or related field (preferred but not required)
• 5+ years of network engineering experience
• Experience with network and design, network architecture, protocols, and network server topology
• Expertise in Cisco Meraki solutions and AWS cloud networking
• Experience in VMware Audits, Utilization, and NIC teaming
• In-depth understanding of network and server security in a healthcare context
• Relevant certifications: Cisco CCNP/CCIE, AWS Solutions Architect, etc
• Proficiency in server monitoring, troubleshooting, and communication
• Proficiency in cloud environments as well as on-prem
• Strong problem-solving skills in healthcare innovation
• Ability to lead and mentor junior engineers
• Scripting and automation skills (a plus)
• Experience with architecture designing software (e.g. Visio)
• Proficiency participating in a Change Management process
• Some travel may be required as needed to our sites across the United States

Our Benefits (there are more but here are some highlights):