Automotive Service Advisor | Commission-Based - Tonkin Family of Dealerships

Job DetailsJob Location: Portland - Portland, OR 97214Salary Range: $48,000.00 - $120,000.00 Base+Commission/yearJob Category: Corporate
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}

Build a Career Focused on Service and Growth.

Tonkin Family Dealerships is seeking a motivated, customer‑focused Service Advisor to join our team. This is a great opportunity for individuals looking to build a rewarding career in the automotive industry.

As a Service Advisor, you will serve as the primary point of contact for our customers—guiding them through their vehicle’s service and repair needs, communicating clearly, and ensuring an exceptional experience at every step.

Why Choose Tonkin Family of Dealerships?


Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets
Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions
Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities
State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology
Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service
Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences


 

Service Advisor Job Responsibilities


Greet customers and provide expert guidance on vehicle service needs
Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition
Accurately create and manage service orders, providing detailed information to the technician team
Work closely with the service department to ensure timely completion of services and repairs
Upsell service products, maintenance packages, and accessories to meet customer needs
Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction
Maintain clear communication with customers about the status of their vehicle and any additional services required
Provide excellent customer service in a high-energy, team-oriented environment


 

Service Advisor Benefits and Compensation

In addition to competitive pay, our benefits are designed to support you and your family…


Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsService Advisor Qualifications


High School Diploma or equivalent
Prior automotive service or customer service experience preferred but not required
Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner
Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction


Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

 


a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}



Bring your drive, ambition, and people skills and apply today to start your automotive service career now!