Product Delivery Manager

Job Description:

The Role

Do you want to make a difference and be part of a highly collaborative, cross-functional team focused on designing and enhancing the Digital Service Product Area of Institutional Wealth Management Services (IWMS)?

IWMS is dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions, and Flexible Technology. You will work with the squad leader in supporting Straight Through Processing & Automation, delivering new and evolving products and services.

We are looking for a Product Delivery Manager who will blend knowledge and practice of product management and business analysis skills to drive business deliverables within the Product Development Life Cycle. You have a passion for empathizing with customers, defining the problem statement, generating solution ideas, collaborating, and seeing products come to life! 

There are three primary principles of being a great Product Delivery Manager in Product Solutions and Strategy: 

• Strategy & Planning: Understanding the problem or the “why” and aligning it to the mission
• Execution: Collaborating with stakeholders to deliver your team’s work
• Service, Support & Evolution: Seamlessly deploy your product and support it after the launch

The Expertise and Skills You Bring

• Bachelor’s degree or equivalent career experience required.
• 3+ years of experience working with customer service, product management, or tech development teams; Experience with automation tools a plus.
• Proven strong analytical skills and is technologically adaptable.
• Bring a voice of influence to your squad and interdependent teams by embracing the shared vision and fostering collaboration. Drive towards the business goal with effective communication and navigate through complex scenarios.
• Proficiently lead all stages of the Product Delivery Lifecycle responsibilities, focusing on driving change in how we do business to bring a product from strategy to the marketplace.
• Keen focus on the end-to-end customer experience; resolve user pain points while working across stakeholders to prioritize solutions.
• Demonstrate a growth and learning mindset to advance skills and approach work with a constant curiosity to keep current with business and client needs.

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

We are Product Leaders who help define organizational needs, engage stakeholders, and deliver optimal client experiences by detailing the “ask” while educating on the options and capabilities offered, drive an executable strategy, and ensure scalable and supportable solutions.

This is an excellent opportunity to join the Product Solutions and Strategy chapter area and work on solutions to drive IWMS business forward. The Product Solutions and Strategy chapter aligns with IWMS business partners in an agile way of working by putting autonomous agile teams at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. You sustain and evolve our innovative learning agile culture by demonstrating and promoting Fidelity and agile leadership behaviors.

#ProductSolutions #BusinessAnalysis #ProductManagement

Certifications:

Category:

Product Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.