Manager, Sales Engineering

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Manager, Sales Engineering is a first-line people leader responsible for the day-to-day coaching, development, and deal support of a team of individual contributor Sales Engineers. This role ensures the team is executing effectively across active sales cycles—prepared, responsive, and aligned to client needs and Alkami’s solution capabilities.

The Manager is the closest leadership resource to the IC team and sets the tone for how the function operates at the ground level. Success in this role is defined by the team’s win rate, quality of execution, and the growth of each SE over time. This role operates within a strategic framework set by the Senior Manager or Director and focuses on translating that direction into consistent, accountable daily action.

Key Responsibilities & Duties: 

Team Leadership & Coaching

• Lead and develop a team of Sales Engineers (primarily IC3–IC4) through consistent 1:1s, deal coaching, and structured performance conversations.

• Set clear expectations for execution quality, client engagement standards, and internal collaboration within the team.

• Provide direct, specific feedback on demonstrations, discovery calls, business cases, and other SE deliverables to accelerate skill development.

• Identify development needs early and create individual growth plans that build capability aligned to both team goals and each SE’s career path.

• Onboard new team members with structured ramp plans and close coaching through early engagements to establish proficiency quickly.

• Recognize strong performance and address underperformance promptly and constructively, creating a culture of accountability and high standards.

Deal Execution Support

• Monitor active pipeline and ensure each SE on the team has appropriate coverage, preparation, and support for deals at all stages.

• Assist with deal strategy and competitive positioning on complex or at-risk opportunities, providing coaching and direct support as needed.

• Review key team deliverables including demos, RFP responses, solution designs, and business cases to ensure quality and accuracy before client delivery.

• Serve as a first-line escalation point for technical questions, competitive objections, or cross-functional issues the team encounters in active deals.

• Coordinate SE assignments across the portfolio to balance individual workload and align the right experience to each opportunity.

Operational Execution

• Maintain accurate visibility into team pipeline activity, opportunity status, and SE workload through consistent CRM and documentation standards.

• Communicate team capacity, deal risks, and performance trends to the Senior Manager or Director on a regular basis.

• Contribute to SE team development by sharing field insights, identifying gaps in tools or assets, and participating in