Manager of Patient Accounting & Billing

University of Colorado Anschutz Medical Campus

Department: Dental Clinical Operations

Job Title: Manager of Patient Accounting & Billing

Position #: 00672608– Requisition #:37602

Job Summary:

The School of Dental Medicine (SDM) has an opening for a Manager of Patient Accounting & Billing. This role will be responsible for the financial reporting and analysis, as well as the day-to-day operations of the Patient Billing team, which supports eight dental clinics. These clinics include the Doctor of Dental Surgery (DDS) program, the Advanced Standing International Studies program, the dental residency clinic, Graduate Periodontics, Graduate Orthodontics, the Emergency Clinic, the Senior and Special Care Clinic, and Faculty Practice. The services provided involve patient, student, faculty, and staff education, as well as revenue collections, Medicaid, Medicare, CHP+, contracted insurance, and out-of-network insurance billing.

Key Responsibilities:

Finance & Accounting Reporting – 45% (Essential Function)

• Develops and analyses monthly and quarterly reports with the intent to drive workflow decisions that effectively address organizational goals.

• Identifies trends related to programmatic changes within a clinic to report the effectiveness of a change or suggest further enhancements.

• Designs reports for the lead employee to utilize in assigning duties to the team. Examples include patient charts requiring pre-authorization requests, expiring pre-authorization requests, abnormal balances in the patient subsidiary ledger, credit balances, aged balances, and unresolved in-process treatments.

• Strategically improves revenue recognition timing by proactively collaborating with front desk staff, student program coordinators, faculty, and students to ensure procedures are accurate and completed in a timely manner.

• Prepares monthly reconciliation and variance reporting of the EHR payments and adjustments to the general ledger.

• Provides reporting on the active management of patient deferred revenue for all clinics, including the faculty practice.

• By utilizing research finance expertise, submits the monthly billing report for the school’s largest patient services grant for low-income seniors.

• Serves as a backup to Revenue Cycle Manager for other grant reports, internal program reports, the DFA, and Senior Leadership.

Supervision/Staff Development and Training – 30% (Essential Function)

• Oversees the billing for multiple clinical settings - undergraduate clinic, emergency clinic, senior and special care clinic, including a geriatric fellowship program, three extended studies clinics, and a GME program.

• Reviews the distribution of workloads and provides feedback based on programmatic and operational goals of the different programs.

• Actively engages the front desk staff, student coordinators, program coordinators, patient billing staff, and faculty across programs to