Inside Sales/ Customer Service

We have a rare opening for a B2B Customer Service / Inside Sales specialist . Experience with Business  and a basic knowledge of customer Service and sales is helpful   .This is a fast paced  position at our well established firm that will reward enthusiasm , intelligence ,organization, and creativity. The essence of the position is to help our existing  Michigan area business  clients gain new customers and save cash by marketing their products and services with other  clients. We do this by asking questions, building relationships and providing solutions. We are looking for a person who has  desire and experience  . Do you have an enthusiastic personality, self confidence, and pride yourself on your problem solving skills?  Are you looking for a career that challenges your current skill set and teaches you new ones? If so, this may be just the career for you.  ! 

Some of the duties for this position are:

·       Communicating and Building Relationships with current business members thru phone , email and in person

·       Handling incoming customer requests ,

·       Acting as a purchasing agent to assist member businesses 

·       Prioritizing multiple duties and responsibilities

·       Making proactive outgoing calls to current business clients

·       Maintaining accurate and detailed customer records

·       Promoting and marketing clients thru direct  email , text , social media and in person   

.      Excellent Computer skills including AI tools 

There is a generous base pay and benefits program for this full time position, but there is also a bonus plan that will generously reward performers. Our compensation package includes Vacation and PTO, health insurance package ,  This is a Monday-Friday regular business hours but we are very flexible and understanding with family obligations . Please include a salary history and cover letter along with your resume, word document attachments are preferred. We has been in the business of helping local businesses grow since 1978.

Base Salary ranges from $ 50,000  with nice bonuses  paid above base. 

Job Requirements

·       Experience with interpersonal  B2B 

·       Proficient in MS Office ,  Word, MS Outlook, Social Media  and MS Excel

·       Excellent communication skills (written and verbal)

·       Problem Solving and Organizational skills

·       At least 2 year of Inside Sales, Customer Service, call center experience

·       Collaborative personality  and a committed desire to succeed and help businesses and their families  grow 

 *      Our contact  is with business owners and their staff during normal business hours

Start immediately , Submit resume and cover letter