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Fill-in Counselor - Transitions

Boston Public Health Commission
Mattapan, MA, United States, United Statesfull_timeVerifiedPosted 19 May 2025

About the role

Transitions, a program of the Recovery Services Bureau is a 30-day crisis stabilization program for homeless men and women with substance use disorders. As a seven-day/24 hour-a-day facility, there are three shifts that make use of Fill-in Counselors. Duties vary from shift-to-shift. The following is a list of some of the responsibilities that a Fill-In Counselor may have through the course of employment.   Duties
  • Develop positive professional relationships with clients to facilitate care.
  • With assistance from permanent staff, Fill In Counselors ensure overall safety of clients and environment.
  • Respond to emergencies and crisis situations according to appropriate policy.
  • Assist in monitoring the daily operation of the program. Duties many include distributing and collect linen, monitoring meals, performing rounds. Assist clients with daily living tasks as needed and / or requested.
  • Perform various administrative tasks such as maintaining accurate records (bed registers, bar slips, log notes, answering phones, relaying messages and information).
  • Transport clients and staff during scheduled shuttle trips following the authorized driver guidelines.
  • Transporting clients to various activities and appointments when authorized and where appropriate.
  • Search clients for contraband upon arrival at site.
  • Attend required meetings, at least one Fill-In Counselor meeting per quarter and trainings.
  • Fill-ins must work at least 2 shifts per month. Perform other duties as assigned.
Qualifications
  • Associate Degree or High School Diploma/GED and one year of related experience. Experience working with substance use disorders' clients preferred.
  • Experience working with diverse ethnic, racial and economic populations required. Bilingual preferred.
  • Prior experience working with homeless and dually -diagnosed clients helpful. Able to follow directions and work harmoniously with staff and guests.
  • Valid MA driver's license and safe driving record required.
  • Computer literacy a plus. Strong written and verbal skills required.
  • Transitions is a 24-hour operation- Punctuality, professionalism and respect for guests and staff are expected.

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Company

Boston Public Health Commission

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