Director, Strategic Account Technology Strategist

The Director, Account Technology Strategist (ATS) is responsible for defining, owning, and executing the end‑to‑end technology strategy for one of Microsoft’s largest global insurance customers and its biggest Business Unit in the United States, headquartered in Los Angeles.This role operates at the intersection of business strategy, advanced technology, and executive engagement, serving as Microsoft’s primary technical advisor to C‑level executives (CIO, CTO, CDO, CISO, Innovation Leadership). The ATS aligns the customer’s business priorities with Microsoft’s AI, Copilot, Security, Cloud, and Data capabilities and drives long‑term transformation at enterprise scale.The ATS is a core member of the Account Team Unit (ATU) and partners tightly with the Global Account Executive to influence strategy, shape pipeline, and orchestrate Microsoft and partner teams across the full customer lifecycle.

Technology Strategy & Roadmap

• Define and drive a multi‑horizon technology strategy and roadmap aligned to the customer’s business outcomes and insurance industry priorities.
• Lead AI, Copilot, and Security strategy discussions, including Customer Secure AI Assessments and roadmap execution.
• Translate complex architectures into clear, outcome‑driven executive narratives tied to measurable business value.

Executive Engagement & Trusted Advisor Role

• Build deep, trusted relationships with C‑level and senior technical and business stakeholders.
• Lead executive briefings, strategic workshops, and roadmap sessions for one of Microsoft’s most visible global insurance customers.
• Act as Microsoft’s technical point of view on AI transformation, agentic solutions, security, data platforms, and cloud modernization.

Orchestration & Delivery

• Orchestrate Specialist (STU), Customer Success (CSU), and partner resources across MCEM stages — from envisioning to realization and value optimization.
• Ensure technical alignment across solution areas to remove blockers, accelerate decisions, and drive intentional consumption (MACC).
• Feed insights and execution learnings back into account planning and long‑term strategy.

Comfortable working in a high‑visibility, high‑expectation global account, with onsite presence in Los Angeles. 

Success Measures

• Executive trust and strategic positioning with the customer’s leadership team.Clear, customer‑validated technology roadmaps aligned to AI, Copilot, Security, and Cloud priorities.
• Growth in qualified pipeline and strategic initiatives tied to business outcomes.
• Effective orchestration of Microsoft and partner teams delivering value at scale. 

Required/minimum qualifications

Other Requirements:

Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.

Cloud Screening: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  

Preferred Qualifcations

• Expertise in enterprise cloud, AI, data platforms, and security architectures.
• Ability to operate credibly with C‑level executives in large, complex enterprise environments.
• Ability to demonstrate and showcase the latest Microsoft technologies (e.g., Copilot, AI Foundry, Azure, Security) to senior executives — live demos, prototypes, or architectural walkthroughs as appropriate.
• Storytelling skills: able to turn complex technical concepts into clear, compelling, executive‑level narratives that resonate with business leaders.Strong grasp of how technology decisions connect to business outcomes, transformation programs, and industry trends.
• Experience collaborating and orchestration skills across sales, engineering, customer success, and partners.

Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD