Enablement Intern

At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

 

Jamf offers remote, hybrid, and in-office positions. Work in the office, connect remote from your home, or find the blend that works best for your role.

 

What you'll do at Jamf:

The Enablement Intern position focuses on onboarding and training, documentation, and communication for the larger Enterprise Technology Operations team. They collaborate with other teams as needed to learn relevant processes and identify any gaps in documentation and training for the team.

The role will have an opportunity to develop a working understanding of the processes of multiple groups within Enterprise Technology Operations, including Information Security, Enterprise Security Operations, Transformation Management Office, Business Operations, Information Technology and Strategy and Planning, while also working cross-functionally supporting all end-users throughout the company. You will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed procedures and standards are met.

What you can expect to do in this role:

• Create and update documentation, process mappings, data flow diagrams, reports, and other project artifacts as needed Research and gather requirements for training and documentation needs
• Maintain and update courses in the learning management system
• Gather data on common tools we use and prepare summary pages for leaders 
• Prepare communications for internal operations announcements
•  Organize business project requirements to help inform timeline and scope
• Support Enablement Specialists with various projects as assigned 
• #LI-Remote

What we are looking for:

• Associate or Bachelor's Degree in progress, pursuing a degree in Business Administration, Business Communication, Communications, Information Systems Management or similar areas of emphasis (preferred) 
• Minimum of 1 years of experience in a customer service focused role (preferred)
• Strong documentation and analytical skills
• Ability to multi-task and prioritize duties
• Positive Attitude 
• Strong written and spoken communication skills 
• Adapt to and solve challenges quickly and efficiently
• Exceptional organizational skills 
• Outstanding collaboration skills
• High attention to detail
• Work well independently and as part of a team
• Self-starter and highly-motivated
• Business level proficiency in English

How we help you reach your best potential:

• Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees.
• We offer flexible work-life in a choice-based office model.
• We put people over profits – which is why our customers keep coming back to us.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• 23 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited to try new things, explore new ideas, and seek new opportunities. You care about inclusion and diversity, social responsibility, and are someone who just wants to do the right thing.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

 

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach an