Technical Product Manager - Craft Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

 

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

 

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

 

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

 

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $105,600.00 - $158,400.00

Job Description

The Technical Product Manager will ensure Craft Education's security, compliance, and internal engineering systems scale effectively by working closely with Engineering Leadership to prioritize, scope, and align internal technical investments with business needs. This role ensures that security & compliance efforts, infrastructure improvements, and internal tooling projects (e.g., AutoReg) are strategically managed and not reactive.

Essential Functions and Responsibilities:

Security & Compliance Roadmap Ownership

• Partner with Engineering Leadership & Security teams to prioritize and track security & compliance initiatives (SOC 2, HECVAT, NIST, etc.).
• Work cross-functionally with Legal, Sales, and Customer Success to ensure security & compliance work aligns with customer & regulatory needs.
• Support Engineering in defining and communicating a clear security roadmap, ensuring transparency with leadership.

Infrastructure & Internal Systems Prioritization

• Own roadmap planning for internal engineering investments, including DevOps, CI/CD improvements, and technical scalability projects.
• Partner with Engineering to ensure infrastructure decisions align with product growth and scalability needs.
• Track and communicate progress on backend and architectural improvements, ensuring business visibility into key technical work.

Engineering Workflow & Developer Experience Enhancements

• Identify opportunities to improve engineering workflows and reduce technical debt.
• Support Engineering in streamlining CI/CD pipelines, automation, and developer tooling.
• Partner with Product Ops & Engineering Leadership to remove friction from internal development processes.

Collaboration & Alignment with Engineering Leadership

This role does not dictate technical execution but works closely with Engineering Leadership to:

• Prioritize security, infra, and automation projects based on impact.
• Ensure business visibility into technical investments.
• Streamline communication between Engineering and other teams (Product, Legal, Success, Sales, etc.).

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