Director Human Resources

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director Human Resources

What does a successful Director, Human Resources do? As an innovative business partner, a successful Director of Human Resources collaborates with the Financial Institutions Group Technology team to develop and implement people strategies. Utilizing HR domain expertise, effective communication, and strong analytical skills, partners with business leaders to achieve strategic business results while fostering an inclusive and engaging work environment.

What you will do:

• Partner with senior leaders, managers, and front-line supervisors to identify and build organizational capabilities.
• Serve as a liaison to managers, associates, and various levels of senior management to interpret policies and procedures.
• Support the success of the organization's strategic plan through talent management initiatives.
• Coach and counsel leaders on employee engagement, organizational effectiveness, and performance management efforts.
• Drive and direct challenging conversations with associates and leadership.
• Manage Employee Relations by performing data analysis and implementing preventative solutions.
• Initiate workforce analysis and organization design activities to align with business goals.
• Ensure change management activities within the business are managed professionally and lawfully.
• Communicate core HR processes clearly to managers and associates within your client groups.

What you will need to have:

• 6+ years of relevant experience in a Human Resources Function
• Experience in employee relations and performance management.
• Bachelor's degree in Human Resources Management, Business Administration, or a related field and/or equivalent military experience.

What would be great to have:

• 8+ years of experience using MS Excel for data analysis and reporting.
• 8+ years of experience creating presentations using MS PowerPoint.
• SHRM-CP or SHRM-SCP, or other recognized HR certifications.
• Experience in a matrixed environment overseeing multiple client groups.
• Proven track record in improving organizational effectiveness and employee engagement.

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Salary Range

$136,000.00 - $225,600.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associ