Assistant Store Leader

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
 
Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title: Associate Store Leader (Manager)
Primary Purpose:

The successful individual will leverage their proficiency in retail to… 

Client & Service Expert:
Development of business driving initiatives that build a repeat business or that attracts a new customer.
Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
 
Leadership Presence/Steward of Talent:
Assist SSL/Area Leader with the achievement of financial success through improvement of measurable results that positively impact the store performance.
Responsible for assuming the SL role in manager’s absence, if applicable.
Lead by example with the achievement of personal sales goals.
Educate team on product, sales plans, personal goals, measurable stats and is able to coach to these stats to ensure business in maximized.
Ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings.
Ensure all open positions are posted and managed through iCIMs.
Onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through  monthly meetings with direct reports.
Utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering HR when necessary.

Building Brand Equity:
Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
Ensure brand and operating standards are met to support brand consistency.
Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Senior Store Leader/Area Leader in order to increase customer service and sales.
 
Operational Excellence:
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
Assist Senior Store Leader/Area Leader with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets; conduct self audits.
Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
Partner with warehouse to effectively manage workload planning, markdowns & merchandise flow processes.
Maintain office and facility organizational and cleanliness standards.

The accomplished individual will possess... 

Professional sales development and exceptional interpersonal skills
Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a team-environment
Proficient in windows-based software such as excel, word and outlook

An outstanding professional will have... 

Minimum 3 years management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferred

Physical Requirements...

Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders

Our Competencies for All Employees
Drive for Results: Can be counted on to exceed