Food Equipment Senior Technical Product Manager

Marmon Foodservice Technologies, Inc.

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

About The Job
Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to revolutionize the future of foodservice.
 

As a Food Equipment Senior Technical Product Manager, you will be responsible for developing and managing key product specifications related to hot holding, toasting, and cooking foodservice equipment product lines. Working closely with Marketing Product Managers, you will help define the product roadmap for both Core product support and new product and feature development, and serve as the primary interface between the customer, commercial, and technical teams. In this individual contributor role, you will ensure that products meet customer needs and adhere to quality standards. In this role, you will be the bridge between the technical aspects of food equipment product development and the commercial success of our offerings. You will play a key role in driving new ideas, ensuring technical feasibility, and effectively communicating product features to both internal and external stakeholders.

What You’ll Do

• Drive collaboration cross-functionally to conceptualize and develop new food equipment products or enhance existing ones, including conducting market research, identifying customer requirements, and defining product specifications and roadmaps

• Collaborate with product management to build strong business cases for new food equipment products

• Collaborate with project teams to develop project timelines, budgets, and resource plans, and set project priorities to ensure that projects are delivered on time while meeting customer and quality requirements

• Create and maintain technical requirements with a focus meeting customer and business performance requirements and hold development teams accountable for meeting those requirements

• Partner with engineering teams to provide technical guidance, resolve technical challenges, and ensure product designs align with industry standards and regulations

• Interface with reliability teams to ensure designs achieve reliability requirements in addition to customer or market requirements

• Work closely with product management to define VAVE and cost saving projects to ensure that product lines can achieve target profitability

• Stay up to date on relevant industry regulations, certifications, and safety standards to build into project specifications

• Advise tech service and warranty support teams in resolving quality issues while maintaining core product functionality and system operation

 

Who You Are

• Collaborative Partner: Uses interpersonal skills to communicate effectively with cross-functional teams and customers, and engages actively with customer touch points to learn and define their needs

• Strategic Thinker: Relies on analytical and problem-solving skills to think strategically and execute tactically

• Optimizer: Finds ways to continuously improve processes to engage cross functional partners and meet customer and market needs

• Independent Self-Starter: Takes prompt, proactive action to accomplish work goals with limited oversight

Skills/Experience We’re Looking For

• Extensive knowledge of electromechanical systems, heat transfer, and conveying systems

• Experience engineering hot holding, toasting or cooking equipment for QSR and C&G markets

• Experience interfacing with customers to define their needs in terms of a project scope

• Experience writing technical specifications

• Ability to translate technical information into clear and concise language for both internal and external audiences

• Excellent communication, collaboration, and interpersonal skills

• Experience analyzing and resolving product quality issues

• Understanding of electromechanical systems functionality and interfaces between subsystems

• Experience with safety and compliance requirements as they pertain to the foodservice equipment including UL, NSF, CE, etc.