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MS Dynamics Solutions Architect
Mavensoft TechnologiesUnited Statesfull_timeVerifiedPosted 27 May 2025
About the role
Job Title: Microsoft Dynamics Solutions Architect
Duration: 6 months (Contract W2)
Location: Atlanta, GA (Hybrid, Candidate must be local)
Key Skills: Microsoft Dynamics 365 Architecture & Customization, Power Platform Proficiency, System Integration & Data Migration, Technical Development Skills, Solution Design & Stakeholder Communication.
Job Overview:
A critical part of this effort is the effective use of a Customer Relationship Management (CRM) system that enables residents to report issues and request services efficiently. The client recently implemented a new CRM solution using Microsoft Dynamics 365 and is seeking a Microsoft Dynamics Solutions Architect to support the platform's design, implementation, integration, and ongoing optimization.
The Solutions Architect will be a key technical leader responsible for ensuring the Microsoft Dynamics CRM platform aligns with the City’s business needs, integrates with other systems, and evolves to support improved service delivery.
Key Responsibilities:
Solution Design & Architecture
Qualifications:
Education:
Duration: 6 months (Contract W2)
Location: Atlanta, GA (Hybrid, Candidate must be local)
Key Skills: Microsoft Dynamics 365 Architecture & Customization, Power Platform Proficiency, System Integration & Data Migration, Technical Development Skills, Solution Design & Stakeholder Communication.
Job Overview:
A critical part of this effort is the effective use of a Customer Relationship Management (CRM) system that enables residents to report issues and request services efficiently. The client recently implemented a new CRM solution using Microsoft Dynamics 365 and is seeking a Microsoft Dynamics Solutions Architect to support the platform's design, implementation, integration, and ongoing optimization.
The Solutions Architect will be a key technical leader responsible for ensuring the Microsoft Dynamics CRM platform aligns with the City’s business needs, integrates with other systems, and evolves to support improved service delivery.
Key Responsibilities:
Solution Design & Architecture
- Collaborate with business and technical stakeholders to gather, analyze, and validate requirements.
- Design scalable, robust end-to-end Dynamics 365 solutions that align with enterprise architecture.
- Create architectural artifacts including diagrams, data models, and integration blueprints.
- Develop and maintain documentation for architecture and design decisions.
- Lead the configuration and customization of Dynamics 365 applications (Customer Service, Sales, etc.).
- Develop custom plugins, workflows, Power Automate flows, and client-side scripts.
- Ensure the seamless integration of Dynamics 365 with enterprise systems, including ERP, GIS, and 311 systems.
- Oversee data migration planning and execution using supported tools and techniques.
- Partner with project managers to define project plans, milestones, and resource needs.
- Monitor progress, identify risks, and ensure timely delivery of solutions.
- Support UAT (User Acceptance Testing), end-user training, and post-deployment troubleshooting.
- Provide clear, concise technical updates and presentations to stakeholders.
- Mentor developers and junior technical staff on best practices and architectural standards.
- Stay current on Dynamics 365 releases and Microsoft Power Platform innovations.
- Champion development governance, security, performance, and compliance standards.
- Serve as the primary technical point of contact for internal stakeholders and external vendors.
- Facilitate workshops and demos to showcase platform capabilities and gather feedback.
- Build strong relationships with city departments to understand evolving needs.
Qualifications:
Education:
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- 5+ years of experience in Microsoft Dynamics 365 solution design and implementation.
- Proven leadership in delivering complex CRM solutions in large-scale environments.
- Experience working with public sector or municipal organizations is a plus.
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