Business Strategy Manager - Insurance Systems

AAA Club Alliance is hiring a Business Strategy Manager – Insurance Systems to lead a team aligning technology investments with Insurance business strategy and delivering measurable value. This role manages the Insurance technology portfolio, partners with senior leaders to translate business priorities into roadmaps and investment decisions, and ensures strong governance, execution alignment, and value realization across transformation initiatives.

Work from home positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is in Washington DC and 13 states including: Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

What We Offer:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

• Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000*

• Annual Bonus Eligibility

• Hybrid schedule (3 days on-site weekly)

• Comprehensive health benefits package

• 3+ weeks of paid time off accrued during your first year

• 401(K) plan with company match up to 7%

• Professional development opportunities and tuition reimbursement

• Paid time off to volunteer & company-sponsored volunteer events throughout the year

• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*

Primary Responsibilities:

• Manage and develop a team of Business Technology Strategists, setting clear expectations, priorities, and performance metrics.

• Build team capabilities in strategic thinking, analysis, and stakeholder engagement.

• Ensure high-quality, consistent strategic outputs including analysis, roadmaps, and executive communications.

• Lead talent development, performance management, and succession planning.

• Partner with Insurance leadership to align technology strategy with business goals (growth, efficiency, risk management).

• Translate Insurance strategy into multi-year technology roadmaps and capability plans.

• Advise executives on tradeoffs across cost, risk, speed, and value.

• Anticipate future needs and shape strategic options proactively.

• Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependencies.

• Lead technology investment planning, business case development, and governance.

• Prioritize initiatives based on value, alignment, risk, and capacity.

• Track outcomes, benefits realization, and KPI performance.

• Assess current-state systems, processes, and architecture to identify modernization opportunities.

• Partner with enterprise architecture, delivery, analytics, and operations to ensure execution alignment.

• Provide oversight for major digital transformation initiatives.

• Lead executive discussions, strategy sessions, and workshops.

• Communicate complex technology topics in clear, business-friendly terms.

• Act as liaison across business, IT, vendors, and partners; influence without direct authority.

• Oversee vendor strategy, alignment, and performance.

• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in Business, Technology, or related field required; Master’s preferred (or equivalent experience).

• 7+ years of experience in technology strategy, digital transformation, or business-technology alignment.

• Prior people leadership experience required.

• Insurance or financial services experience strongly preferred, including Insurance technology background.

• Experience in technical road mapping and enterprise technology planning required.

• User experience (UX) or customer experience-focused mindset strongly preferred.

• Experience influencing senior leaders and managing complex portfolios.

Knowledge, Skills, and Abilities:

• Strong understanding of business strategy, operating models, and technology strategy development.

• Knowledge of enterprise technology domains (appl