Jobs and Careers

Sales Assistant

United States - Remote, United StatesRemotefull_timeVerifiedPosted 3 Jul 2024

About the role

Job Description:
Dominion Financial Services (DFS) is a mortgage originator for single family real estate. DFS originates two main loan products – a short-term bridge loan for fix & flip investors, and a long-term rental loan for landlords growing their rental portfolios. DFS is thriving in the current competitive environment and shows aggressive quarterly growth. Our current origination volume is $70MM per month. DFS is looking for a detail-oriented Sales Assistant to join our growing team.

Our Company’s Core Values

Integrity
Accountable & Dependable
Team Centric
System & Process Oriented
Service Ethic
Organized Efficiency - Risk Management & Compliance

In This Role You Will

Manage incoming calls by prioritizing and directing them appropriately.
Monitor and organize a shared email inbox to promptly address important inquiries, requests, and communications, ensuring all critical matters are handled in a timely manner.
Provide comprehensive information and guidance on different loan scenarios to external parties, assisting them in understanding various options and making informed decisions.
Pre-screen emails and calls to filter out routine or non-urgent matters.
Undertake additional administrative responsibilities as needed in day-to-day operations and tasks.

Requirements

Advanced verbal and written communication skills
Advanced critical thinking and problem-solving skills
Ability to navigate a multi-line phone system.
Highly organized with the ability to multitask.
A desire to work in a fast-paced environment with varied responsibilities

Qualifications

2+ years as a Loan Processor, Loan Officer Assistant, Loan Officer or a related position.
Strong written and verbal communication skills.
Advanced Customer Service abilities.
Proficient in MS Office specifically Outlook, Excel, and Word.