Clinical Navigator NE - M Power Program

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Clinical Navigator NE - M Power Program

                        

Location

Port St Lucie

                    

Facility

Tradition Hospital

                     

Department

Nursing Operations-Nursing Institute

                      

Job Code

001672

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.   

 

The Clinical Navigator NE serves as a key point of coordination, facilitating communication among nursing staff, physicians, and the broader multidisciplinary care team. This role helps ensure timely and effective collaboration to support patient-centered care throughout the treatment process.

In addition, the Clinical Navigator assists patients in accessing appropriate treatment and services, helping to reduce barriers to care and improve continuity across the care journey. The role may also provide follow-up support after discharge to help patients transition successfully and maintain access to needed resources.

A caregiver in this position works days| part-time| 8:00am—5:00pm. 

 

A caregiver who excels in this role will:  

• Review surgical, diagnostic, and interventional procedures and provide an overview of expectations for outcomes. 

• Prepare families for a realistic initial visit post procedure. 

• Review appropriate rehabilitation programs.  

• Conduct rounds on designated patients daily and determine status based on nursing expertise and assessment. 

• Solicit patient concerns; demonstrates responsiveness and respect; communicates plan of care to patients and family as appropriate. 

• Assist patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources. 

• Follow up on phone calls as indicated upon discharge. 

• Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication. 

• Facilitate transfers as needed. 

• Other duties as assigned. 

 

Minimum qualifications for the ideal future caregiver include:  

• Graduate of an approved school of nursing 

• 3 years of