Sr. Manager, Risk Management - Card Partnerships (Hybrid)

Sr. Manager, Risk Management - Card Partnerships (Hybrid)

Are you a strategic leader capable of driving key initiatives and managing complex programs? Do you excel at building high-performing teams and collaborating effectively with senior stakeholders across complex organizations? Are you ready to execute the strategic roadmap for risk and control transformation at a Top 10 Financial Institution? Come be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – for our customers, our clients, and our associates.

As a member of the US Card Partnerships Well-Managed Team, that’s exactly what you’ll do. Working with talented associates, you’ll apply a horizontal perspective to drive risk strategy and initiatives that support efficient, well-managed growth for the Partnerships business.

As a Senior Manager, you will lead the execution of our multi-year transformation journey. This role requires a leader who can translate high-level goals into actionable plans, synthesizing complex business, risk, and data inputs into clear, tactical execution. You will be accountable for driving improvements in the overall well-managed posture of the Partnerships Card business by establishing sustainable capabilities that ensure efficient, compliant, and scalable growth.

You will manage a dedicated team of Risk Managers and other associates, providing coaching, direction, and career development. Your primary focus will be on managing control activities and cross-functional risk initiatives for the Card Partnerships Well-Managed objectives across key areas including Client Management, Operations, Technology, Product, and the Second Line of Defense (e.g., Enterprise Risk Management, Compliance).

Key Strategic Focus Areas:

• Strategic Leadership & Execution: Develop business strategies to drive growth and improve the risk posture for Capital One, adapting to shifting consumer and regulatory behavior.

• Project Management & Prioritization: Lead and manage horizontal and vertical control new intent and remediation to meet or exceed corporate performance targets. Drive prioritization and produce leadership reporting to ensure visibility and alignment.

• Cross-LOB Coordination & Program Management: Coordinate across Partnerships, the Card business, and other LOBs, leveraging best practices and capabilities for our partner customers and strategic imperatives. Oversee and manage multiple projects and programs concurrently.

• Stakeholder Engagement: Drive positive engagement with internal and external partners through effective communication, managing expectations, and proactively mitigating risks/issues. Develop business cases to articulate the value of strategies and project ideas.

• People Leadership: Manage and develop a team of high performing associates and supporting team members. Coach and mentor associates throughout the organization with a goal of developing and retaining talent. 

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Key Competencies:

• Proven Strategic & Analytic Orientation: Demonstrated ability to drive decision-making and problem-solving using rigorous analytics and strong quantitative skills, complementing conceptual thinking.

• Strong Business Judgment, Leadership, and Integrity: Proven track record as a tenacious decision-maker, implementing a vigorous yet balanced and collaborative business strategy.

• Exceptional Executive Communication Skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills, the ability to drive agreement through intellect, interpersonal, and negotiation skills, and tell a compelling story that clearly shares insights.

• Collaborative Teamwork: Ability to build strong internal and external client relationships, incorporating multiple perspectives into problem-solving, arbitrating competing interests, and identifying appropriate solutions.

• Technical Partnership: Proven ability to seamlessly partner with Product and Tech teams to identify solutions, expand automation, and maintain infrastructure stability.

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 4 years of experience in Risk Management

• At least 3 years of experience in developing and managing stakeholder relationships

• At least 3 years of experience in People Management

• At least 2 years of experience in qualitative or quantitative analysis

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