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PE
Client Service Representative
PetMedicUnited Statesfull_timeVerifiedPosted 30 Apr 2025
About the role
Working in an urgent care environment is as exhilarating as running a million miles an hour with sand between your paws. At PetMedic, you can help shape the exciting new world of veterinary urgent care. Our fast-paced environment means you’ll do something different every day, but with more regularity and stability than an emergency setting. It’s like hitting the sweet spot with a tail-thumping belly rub that never ends – and that’s just the beginning. As part of our team, you’ll work with the latest technology, stay ahead using educational training, and partner with experienced doctors to deliver the highest quality of care to the pet patients we all love. Client Service Representative PetMedic in Warwick, RI WHAT YOU’LL DO
- Answers telephone calls quickly, efficiently and in a professional and friendly manner
- Warmly greets clients and provide exceptional service
- Entering new client information into the computer system
- Following opening and closing procedures
- Prepares client invoices for services performed
- Handles payment transactions
- Receives and relays telephone, fax, and email messages accurately and promptly
- Great pay with competitive medical, dental, and vision insurance coverage
- 401K with a company match of up to 4%- after 6 months of service
- Generous paid time off to help you achieve your purr-fect work-life balance
- Employee Ruff-erral Program
- Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits
- Company-paid life and AD&D insurance
- Short-term and long-term disability
- Accident, critical illness, and hospital indemnity insurance
- Mental Health Resources
- Company-paid bonding leave
- Continuing education yearly allowance for skills development and uniform allowance
- Certification fees reimbursement (eligible employees only)
- Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
- Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing
- Pet Care: Discounts on veterinary services and products
- Pet Diagnostics: Discounts on reference lab testing
- Pet Food: Discounts on Purina pet foods
- Pet Insurance: Discounts available with our preferred vendor
- Minimum of 1 year client service experience
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