People & Culture Business Partner

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 140+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We’re looking for our next experienced People & Culture Talent/Business Partner to join our P&C Team. Reporting to the VP, People & Culture, you’ll be supporting our US-based leaders and employees, ensuring we are set up for success as the company continues to grow.

A day in the life as a P&C Partner:

Leadership Partnership:

• Partner and support the exceptional US-based leadership team to provide guidance, training, and coaching on implementing P&C programs, such as:

• Team member performance success
• Workforce changes
• Mid-year and year end performance reviews
• Leadership Toolkit resources and leadership training
• Department engagement survey result action plans

Employee Engagement:

• Partner with Office Administrator to create engaging and creative monthly office and remote connection activities
• Participate in the CloudStorm Cares philanthropic initiatives and activities

Compliance:

• Act as the subject matter expert for employment, human rights, and health and safety legislation for the states in which we have employees (currently Texas, North Carolina, Louisianna, Illinois, California, Minnesota)
• Maintain and continually update the US employee handbook, ensuring compliance
• Determine which US employees are exempt and which are non-exempt
• Participate in the annual SOC compliance audit
• Collaborate with Employee Experience Coordinator to ensure employee documentation is signed, filed, and updated in HRIS as necessary

Tools & Systems:

• Act as the subject matter expert and administrator for TriNet (PEO HRIS)
• Act as an administrator for other HR related tools:

• BambooHR (HRIS)
• Sharepoint (file & information sharing)
• Lattice (performance management)
• Certn (background checks)
• Workable (ATS)
• Culture Monkey (surveys)
• Udemy (learning)

Onboarding:

• Partner with leaders to ensure effective onboarding practices are followed
• Lead the onboarding sessions for new US-based team members
• Conduct new US team member check-ins and review and summarize onboarding survey results
• Collaborate with IT on new team member equipment and setup

Offboarding:

• Partner with leaders to support resignation acceptance, terminations, and communication plans, ensuring compliance and proper documentation
• Conduct exit interviews and review exit survey results
• Ensure all documentation is recorded and that HRIS, Payroll, and other systems are updated accordingly

Talent Acquisition:

• Support full-cycle Talent Acquisition when open requisitions reach capacity for TA team and act as recruitment backup when Talent Acquisition team is out of office  

Salary and Benefits:

• Gather salary benchmark data for US market
• Maintain familiarity with internal job level, salary ranges, and competencies
• Participate and support leaders in the annual salary review
• Act as the subject matter expert for US benefits

If the below describe your knowledge, experience and character, this role could be for you:

• I have comprehensive knowledge of Human Resources best practices and state specific employment legislation for Texas and experience in understanding legislation for other states outside of Texas.  Bonus points because I have knowledge of employment legislation in North Carolina, Louisiana, Minnesota, Illinois, or California.
• I gained my knowledge through 3+ years of progressive HR experience and have acted as a direct Business Partner to leaders of all levels.
• I have experience in the SaaS or high-tech industry.
• I have experience with HRIS administration.  Bonus points because I have used BambooHR.
• I’m familiar with benefits and 401k administration.