Assistant Manager- Inpatient Behavioral Health
St. Charles Health SystemAbout the role
*To qualify for the relocation assistance, candidates must not have been employed by St. Charles Health System in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholdings. *
Schedule: 4, 10-hour days. This position requires Sunday coverage. The remaining 3 days are flexible depending on the needs of the department.
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Assistant Manager - Behavioral Health
REPORTS TO POSITION: Manager – Behavioral Health
DEPARTMENT: Inpatient Behavioral Health & Psychiatric Emergency Services
DATE LAST REVIEWED: August 10, 2020
OUR VISION: Creating America’s healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Inpatient Behavioral Health Departments provide services to the community and region including: treatment for the Severe and Persistent Mental Illness (SPMI) population, acute mental health crisis requiring hospitalization, and collaboration with the outpatient community at discharge.
POSITION OVERVIEW: The Assistant Manager is responsible for providing support and managerial assistance to the Manager by managing daily unit operations that include: Staffing and scheduling; orientation and on-boarding; education and competency assessment; budget monitoring; maintaining and establishing patient care standards; promoting evidence-based practice. Implements quality and safety initiatives, engages in process improvement, ensures adherence to bargaining unit agreements and human resource management. The Assistant Manager applies standards for professional nursing practice and focuses clinical care to enhance the experience for patients, families, and all others while functioning in alignment with the Leadership approach of St. Charles Health System. The Assistant Manager creates and sustains a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged caregivers. The Assistant Manager is an additional resource and support for the unit caregivers and departmental operations. This position directly manages caregivers in acute care departments throughout the system.
ESSENTIAL FUNCTIONS AND DUTIES:
Develops staffing schedules and ensures adherence to staffing plan in accordance with established regulations.
Oversees unit assignments based on patient needs, caregivers’ skills/abilities, department resources and operational requirements.
Participates in hiring, coaching and monitoring the performance of all direct reports, to develop and maintain a high performing team that meets organizational and department goals
Makes recommendations and provides opportunities for growth and development of caregivers and arranges for appropriate education and training.
Collaborates and assists leadership of the department with staff meetings and agendas.
Maintains and demonstrates an in-depth knowledge of inpatient behavioral health principles, practices, standards, and techniques and applies this knowledge in accordance with St. Charles Health Care System policies and procedures and within laws and regulations governing mental health and social work in the State of Oregon.
Participates in budget development and maintains operations within budget in areas such as managing staffing, productivity, patient flow, bed management and triaging to meet patient needs.
Develops measures and monitors unit operational performance metrics inclusive of LOS, agency and overtime costs, vacancy and turnover rates.
Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.
Assists with planning, recommendation and implementation of clinical service delivery. Recommends policy changes which enhance the ability to achieve top performance within inpatient behavioral health.
Assists with the development of unit goals and objectives to support the St. Charles Healthcare System values and goals, with input from caregivers.
Monitors and ensure all direct reports are current with compliance and safety requirements
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