Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Expert within PNC's Business Operations Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX.

Data source experience - JIR, CLZ, Archer, Service Now

Programming Language/Software - SQL, Python, R, Excel, Tableau, PowerBI, Dax, Visio/flow charting. Familiarity with Microsoft tools (Power Automate, Power Apps)

Data Specific experience:
· Knowledge and extensive experience in Relationship Database Relationship Models
· Experience with Data Collection and Management
· Experience with standardizing and structuring data to allow for visual creation (i.e., data clean up)
· Experience with Data Quality and Governance
· Experience with Querying data (SQL)
· Experience with onboarding new users to a database and fielding requirements
· Strategy and Planning with data moving to databases
· Assist with intake and requirements upfront before the build starts to see if requirements are feasible
· Strong collaborative traits to partner with viz teams

Key Strengths:
· Data Detective - Understand how the data will move through process (whether it's JIRA, CLZ, Archer, Service Now, Issue/Problem) This could also be considered Data Analysis (Explore, Interpret and understand data to identity patterns, trends and insights)
· Visualization - The ideal candidate can take an already great visualization and provide additional options to assist when presenting complex data insights
· Data Cleansing - Understands the importance of clean data and can support data cleansing by identifying errors for correction, identifying inconsistencies/missing values, duplicate identification
· Data Management - Understands how to collect, store, and manage data effectively
· Project Management - support the planning, execution, and communication of data data related projects
· Soft Skills - Critical Thinking, Attention to Detail, Problem Solving, Leadership, Domain Knowledge, Communication, Teamwork, Business Acumen

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards. Develops strategies for data implementation, data acquisition, and archive recovery.
• Helps advise business, applications and operations counterparts to ensure data integrity and availability.
• Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units.
• Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses. Resolves data integration and security issues for adherence to the organization's quality standards.
• Researches customers needs, conducts awareness and promotional sessions for potential customers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required