Retail Assistant Store Leader - Savage X Fenty (Fashion Centre at Pentagon City - Arlington, VA)

Job Description

WHO WE ARE 

At Savage X Fenty, we are all about disrupting the fashion industry and redefining sexy! We celebrate fearlessness, confidence, and inclusivity with accessible price points and an extensive assortment of fashion-forward styles. From everyday staples to provocative pieces, Savage X Fenty has something for every mood, every vibe, and everyBODY.  

HOW YOU'LL SLAY  

As an Assistant Store Leader, you will be a pivotal figure in shaping the brand's retail presence and customer interactions. Your ability to foster a fearless, confident, and inclusive team will contribute to the overall success of Savage x Fenty's retail operations. You will bring the Savage x Fenty experience front and center with our VIPs and customers. In this role, you will work closely with the Store Leader to uphold the values and culture of our organization as we establish our retail fleet presence across the country. You will navigate the unexpected like a pro, lead with integrity, and build a forward-thinking and innovative retail experience for both your store team and the Savage x Fenty customer.  

• Work closely with Store Leader on the in-store strategy to recruit, hire, onboard and dynamic store employees with an experience that echoes our brand philosophy and company ethos 

• Coach and develop store team to offer an exceptional experience to our guests and VIPs centered around our customer service model 

• Achieve KPI targets, budgets, and objectives by driving a culture of business owners who hold themselves accountable to individual and overall performance 

• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping   

• Ensure accountability and appropriate management of all day-to-day operational procedures, financial targets, and company policy standards in store 

• Drive the store customer service strategy to deliver a best-in-class omni shopping experience to our VIP members and guests centered around inclusivity, innovation, and community outreach. 

• Oversee the store team’s care and maintenance of in-store technology 

• Support the Store Manager in training Sales Associates and preparing them to actively engage our customers in new and meaningful ways 

• Support and manage the store’s daily activities and ensure they are in alignment with Company and Store goals 

• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service   

• Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business 

BRING IT! 

• 3-4 years of working in a high-volume retail environment with 2-3 years of direct leadership experience 

• Ability to identify, nurture, and develop