Production Administrative Assistant

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

Groundworks Philadelphia, A Groundworks Company, is seeking a talented Production Administrative Assistant to join their team in Montgomeryville, PA!

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.    

Job Responsibilities: 

• Provide administrative support for timekeeping 

• Create weekly job packs 

• Create and close purchase orders 

• Ensure office equipment is in working order to include scheduling maintenance 

• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems. 

• Setting and confirming install dates 

• Mailing customer information packets 

• Following up with customers on a variety of issues 

• Updates customer records for accuracy

What is required to join our team as a Production Administrative Assistant: 

• High School Degree/GED 

• 1-2 years Administrative Assistant experience preferred 

• Previous call center or customer service preferred 

• Must be positive and motivated with excellent communications skills 

• Ability to adapt quickly to changes in work strategy 

• Excellent computer skills 

• Great oral and verbal communication 

What we provide for our employees: 

• Competitive Hourly Pay ($18-$19/hour) plus bonus

• Employee Ownership

• Superior training will ensure you start with immediate success

• Competitive and rewarding, family-oriented culture 

• Advanced leadership training opportunities 

• World-class training and support 

• World-class training and support

• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays

Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.  

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an ind