Cordant Services Business Analyst

Cordant Services Business Analyst

Does Business Analytics excite you?
Do you like working in collaborative teams and solving service critical issues? 
 

Join our Business Analyst Team

At Baker Hughes our purpose is clear; We take energy forward making it safer, cleaner and more efficient for people and the planet. Our IET team provides industry-leading products and services that optimize the extraction, production and processing of energy. Cordant Solutions offers a plant-wide, holistic suite of machine condition monitoring and protection solutions that help customers achieve the highest level of asset reliability possible.

Partner with the best

As a Cordant Services business analyst, you will work alongside with Service Managers, Project managers, Site Leads, Field Engineers and Fulfillment managers following up on cost, billing and revenue. In addition, this role also includes working with commercial and sales team and perform new order booking/change orders in SAP.

As a Cordant Services Business Analyst, you will be responsible for:

• Revenue and cost integrity
• Execute steps required for service contract arrangement following corporate processes (requests for new customers creation, invoice payment, new vendors screening, service contract review etc.)
• Create, plan, and maintain jobs/projects in SAP
• Responsible for raising, tracking, and resolving customer invoice problems/issues- which includes calling customers to aid in resolution of any issues/disputes to ensure invoices are paid
• Develop knowledge of available Customer Portals to support A/R balance reduction
• Work on mandatory finance requirements for invoicing
• Responsible for revenue recognition and ensuring dates are updated in SAP
• Responsible for creation of monthly reports for reviews
• Run reports and audits for compliance and to ensure financials are correct for assigned region
• Work with services managers with accurate forecasting reports and pacing
• Keep track of backlog, orders and other financials of the projects created
• Maintain Field Engineer time drop and make sure to follow up on accuracy of the time drop and train as needed
• Run Time Drop reports for others and track errors in Time Entry
• Build and maintain effective working relationships across Finance and other teams to ensure revenue and cost accuracy
• Review SOX report and own actions needed to correct errors
• Create needed WFs for operations
• Lari customer survey milestones setup and trigger, supporting the service team when required in follow-up with customer.
• Intercompany Billing back for child jobs and ensuring that cost hit parent country and that it happens simultaneously in same month.
• Supporting the AR team in collections when requested.

Fuel your passion

to be successful in this role you will require:

• Have a bachelor’s degree in business administration or related degree
• Have Strong knowledge of SAP.
• Have strong Microsoft Office skills.
• Must have a minimum of 5 years of experience in OTR operations
• Have efficient oral and written communication skills along with interpersonal and leadership skills.
• Have the ability to coordinate several projects simultaneously.

• Strong customer service orientation both internal and external
• Proactive and prepared for stakeholder meetings
• Excels under pressure, maintaining a calm and respectful demeanor
• Ability to prioritize and strong accuracy and attention to detail
• Strong analytical skills
• Well-developed organizational and time management skills
• Ability to multitask

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• This role is a shift based working pattern. Please talk to us about the specific working patterns available when you apply

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best