Director, Facilities Operations

Job Posting:

JR101770 Director, Facilities Operations (Open)

Department:

UBalt Physical Plant, PM

Position Type:

Regular

Open Date:

04-02-2026

Close Date:

$120,000 - $150,000

Job Description:

The Facilities Operations Director provides leadership for the maintenance, cleanliness, and functionality of UBalt, a non-residential, urban university campus serving approximately 4,000 students and encompassing 1 million GSF of academic, administrative, recreational, and public-use space. Reporting to the Senior Director of Facilities and Capital Project Management, this role oversees trades (MEP) and operational personnel which includes painting, carpentry, locksmith, housekeeping, groundskeeping, recycling, and shipping/receiving, including mail and package handling. This position manages UBalt operational and third-party contractual personnel, administers life safety systems conformance, supports the physical team members, and performs other duties as appropriate. This position interacts with internal clients and external contractors for diagnostics, planning, implementation and oversight of repair and maintenance (R&M), environmental hazard remediation assignments, and facility renewal projects. The Director collaborates closely with A&F leadership, the facilities operations team, the campus community, and external vendors to deliver responsive, cost-effective, and quality-driven facilities services in alignment with UBalt’s mission, goals, master plan and capital planning efforts.

If a conditional offer is accepted, applicants must pass a thorough background check, including fingerprinting.

Responsibilities:

Facilities Maintenance and Trades Oversight - The Director leads and manages all aspects of building systems maintenance, including HVAC, electrical, plumbing, carpentry, and general repairs, including developing and implementing an effective preventive maintenance program, ensuring timely response to service requests, regularly inspecting all facilities and grounds, and maintaining compliance with operational standards, applicable codes, and safety standards. The Director supervises skilled trades staff, coordinates with procurement of vendor contracts for specialized services, and ensures work is completed efficiently and by institutional standards. Emphasis is placed on minimizing downtime, extending asset life, and supporting energy efficiency initiatives

Housekeeping and Custodial Services - Responsible for the cleanliness and hygiene of all campus facilities, the Director sets standards for and oversees custodial operations across academic buildings, administrative offices, recreational, and public spaces. This includes managing staffing schedules, quality assurance protocols, and coordinating supply procurement as needed. The Director ensures that cleaning practices meet health and safety regulations, supports sustainability goals (e.g., green cleaning products), and responds promptly to special event setups and emergency cleaning needs. A focus on customer service and continuous improvement is essential. 

Groundskeeping and Exterior Maintenance - The Director supervises groundskeeping staff responsible for landscaping, hardscape maintenance, snow and ice removal, and maintenance of exterior signage. This includes seasonal planning, equipment management, and coordination with city services as needed. This role ensures outdoor spaces are safe, attractive, and aligned with the university’s branding and accessibility standard. Also, the Director supports environmental stewardship initiatives and addresses snow removal and inclement weather events.

Budgeting, Procurement, and Resource Management - The Director develops and manages the operational budget for facilities operations, working within authorization levels and university policies. These responsibilities include forecasting needs, monitoring expenditures, and identifying cost-saving opportunities. The Director coordinates with Shared Services and Procurement for supplies and services, ensures compliance with institutional and public procurement policies, and maintains accurate records for audits and reporting. Strategic resource allocation and vendor performance management are key components of this responsibility. 

Stakeholder Communication and Operational Planning - The Director serves as a key liaison between the Facilities department and campus stakeholders, including academic units, administrative offices, and external partners. This includes initiative-taking day-to-day communication