Epic Application Analyst - Remote Patient Monitoring Solutions

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

Functions under the direction of the IT Manager. Application Analyst provides intermediate system-level support of multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems. Requires intermediate knowledge of systems analysis. Comprehensive knowledge of project management concepts and methodology. Able to lead and participate in project planning sessions. Ability to establish project goals, milestones, and procedures. Able to manage projects with varying levels of complexity. The Application Analyst works with project leaders on several aspects of project planning to meet project deadlines.
Promotes excellent customer service and strong communication skills to ensure the success of all software applications. Works with outside departments to promote, educate and train on current applications. Works with other members of the Information Systems staff, clinical and operational departments and other WellStar Health System team members to accomplish the goals established for the project.

Core Responsibilities and Essential Functions:

Adaptability/Flexibility Quickly adapts to change in the performance of duties. Remains calm and composed under stressful situations. Persuades others to stay calm and focused on the main goals. Promotes and demonstrates open-mindedness towards change.
- Adjusts schedules, tasks, and priorities when necessary.
- Recognizes when changing customer or organizational expectations require new approaches and takes the necessary steps to meet new standards.
- Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits.
- Encourages others to commit to change initiatives by sharing the expected benefits and how he/she can make modifications to work processes.
- Adapts effectively to different situations even when under stress or pressure.
- Works through situations or issues involving ambiguity or setbacks by systematically evaluating options and establishing appropriate action plans
- Maintains flexibility in involving others in delivering customer-focused results.
- Understands the requirements of different situations and effectively adapts his/her behavior even when under stress and pressure.
- Helps others effectively adapt to different situations when under stress and pressure.
- Readily accepts new technology as part of his/her job and uses it to continually improve efficiency or the quality of his/her work products. Creativity / Innovation Brings new thoughts and ideas to the conversation, challenges the status quo, leads brainstorming sessions with other team members. Takes risk, supports change, and encourages innovation.
- Applies creative problem-solving skills to his/her work to develop solutions to problems.
- Develops multiple alternatives and understands the feasibility of each.
- Effectively shares and implements his/her ideas.
- Takes smart risks including trying new and different ways to get the job done.
- Challenges the status quo by continuously reviewing personal work processes and questioning traditional or established processes to make improvements.
- Effectively applies existing practices or processes to new work situations to benefit WellStar and its customers.
- Inspires others to develop and implement new ideas and ways to approach work that benefit WellStar and its customers.
- Takes appropriate action to address inefficiencies in work processes and establishes improved ways of getting the job done. Decision Making /Judgment Recognizes problems and brings the problem to the attention of others, systematically gathers information, seeks input from others. Is able to articulate the underlying issues of the problem, sorts through complex issues, and evaluates potential solutions. Is able to implement the correct solution to resolve the problem. Communicates decisions to others, and evaluates the results of the decision.
- Analyzes problems effectively and makes appropriate decisions without missing deadlines or causing delays in service.
- Demonstrates an ability to make effective decisions within limited time.
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