Head of Asset Servicing Control

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

This is a global leadership role responsible for executing the Non-Financial Risk (Control) Framework for Asset Servicing. The successful candidate will direct and lead all strategies and initiatives including the development of a strong risk and control culture and be accountable for managing stakeholders in non-financial risk and control matters. This will include communication and engagement with all applicable stakeholders, lead and manage control activities / initiatives, collaboration with risk and control partners, enabling and influencing to drive a shared control vision across all functions.

Additionally, this individual is responsible for directing global managers with specific tasks to successfully implement the control frameworks and programs as outlined by 1LOD Hubs in ECOO. This includes ensuring providing oversight that risk and control corporate policies and ‘best practices’ are adhered to by the Asset Servicing business functions across all three regions.

Major Duties

- Communicate and execute the global strategy of the 1LOD Non-Financial Risk (Control) Programs within Asset Servicing.
- Manage the day-to-day focus of the team using a variety of risk identification, assessment and tools to identify control weaknesses/gaps and make continual process and control improvements in a documented, disciplined fashion.
- Provide leadership and senior management level coordination in dealing with control issues / incidents. Demonstrate skills in problem assessment, resolution and collaborative problem solving in a matrix organizational setting.
- Create a structure that provides guidance and consultation on any operational risk and control issues, acting as a ‘Trusted Advisor’ to the 1LOD business functions.
- Lead the SME challenge component of the Global Risk & Control Self-Assessment (RCSAs) for Asset Servicing. Highlight the risks with the highest likelihood of exposure for NT, (financial, reputational, and/or regulatory) and ensure transparency to Senior Management for awareness.
- Lead reviews and challenge of operational changes from new business / products, processes, systems and market activities with recommendation of best practice and enhancement opportunities to provide assurance to Senior Asset Servicing Leaders on control adherence.
- Ensure Risk Treatment is understood, and acceptance is clearly documented and communicated to leadership. Provide appropriate documentation and establish metrics for monitoring adherence to the recommended controls surrounding the agreed risks.
- Oversee key Control programs such as the Audit Remediation, ASL, Fraud etc for Asset Servicing. This includes the definition of the methodology and execution strategy, the execution of the programs by Asset Servicing function, and to ensure the implementation, reporting and tracking of agreed actions.
- Lead training and communications with partners to promote control culture and reinforce risk and control principles.
- Provide oversight, reporting, and monitoring for the controls outlined for Asset Servicing.
- Ensure control reporting is completed, (include risk management metrics, progress on outstanding issues, program performance etc).
- Coordinate and be the key escalation point to Business Unit Risk and Corporate Risk to ensure that any related issues are addressed by the relevant Asset Servicing functions.
- Leadership representation at key Operational Risk Committees for Asset Servicing.
- Efficiently oversee diverse, global resources and team members with a focus on diversifying the collective skill set, team building, performance management, and talent development.

Knowledge/Skills

- 15+ years of related experience in an Operational, Control or Risk / Compliance role at a senior leadership level.
- Demonstrate sound knowledge of the Asset Servicing business.
- Strong understanding of risk management practices and how they apply in Financial Services organizations including the impact of regulation on operational matters.
- Highly flexible and adaptable to change, with a positive attitude and vision to continually enhance / strengthen current status quo.
- Demonstrate ability to influence and persuade others (e.g. peers