Director, Clinical Operations

Biofourmis is a rapidly growing, global digital health company filled with committed, passionate professionals who care about augmenting personalized care and empowering people with complex chronic conditions to live better and healthier lives. We are pioneering an entirely new category of medicine by developing clinically validated, software-based therapeutics to provide improved outcomes for patients, smarter engagement & tracking tools for clinicians, and cost-effective solutions for payers. We are collectively devoted to a single-minded idea: powering personally predictive care.

Our dynamic growth has been marked by doubled headcount in the last 12 months via both expansion & acquisition, yielding a global footprint with offices in Boston, Singapore, Bangalore, and Zurich. We are backed by prominent international venture capital investment & have cultivated relationships with worldwide healthcare stakeholders over the last 5 years. Our talented team features numerous PhD’s in Data Science and Biostatistics, over 80 patents, prolific scientific publications, world-class systems, developers & engineers, and leaders in the clinical operations space.

Director of Clinical Operations   The Director of Clinical Operations manages the economical and efficient performance of the clinical team while delivering high-quality patient services. Responsibilities include planning, directing, and evaluating all clinical activities within the department while maintaining accordance with the company's overall program goals, timeline, budget and quality expectations. To ensure success the Director of Clinical Operations will define policies and procedures, facilitate staff training, assess staff performance regularly, and optimize processes.   Responsibilities

• Organize and manage all clinical operations and programs related to direct patient care, including staffing and scheduling. 
• Represent the clinical “voice of the customer” internally.
• Embrace, drive, and act as an ambassador for just culture.
• Ensure patient safety and department compliance with policies, procedures, protocols, guidelines, standards, and regulatory requirements.
• Create operational pathways and processes to increase efficiency and optimize workflows by working collaboratively to measure and improve departmental KPIs.
• Verify, document, and maintain staff licensure.
• Participate in risk management assessments and assist with interventions.
• Collaborate with clinical operations leadership to interview, hire and train clinical team members.
• Organize and run data review meetings with clinical and executive leaders for both internal and external stakeholders.
• Prepare and review operational reports.
• Coordinate training for new and existing staff on departmental practices, equipment, policies, programs, procedures, and annual competency evaluations. 
• Supervise and mentor clinical staff members. 
• Participate in strategic discussions related to clinical operations. 
• Work in coordination with Implementation team to launch new programs.
• Reports to SVP, Clinical Operations.
• Other duties as assigned.
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Requirements

• Five years of management experience required
• 10 years of clinical experience required
• Experience working with geriatric population required
• Active board-certified Registered Nursing license in NY, NJ, CA, or FL
• Proven leadership ability, excellent organizational skills, and proficient verbal and written communication skills.
• Ability to work in a fast-paced environment and meet challenging deadlines. 
• Ability to work remotely, both independently and as a member of a team