Director, IT Strategy Consulting, ERP

Who we are

Gartner’s Consulting business is an extension of Gartner’s industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.

What we do

Technology Strategy Consulting. We help the C-suite make the right decisions based on how technology can transform their businesses. In today’s world, a consulting firm that is “born digital”, (with the ability to directly leverage the full power of Gartner’s research and insights) has relevance to the most important strategic decisions any business will make.

We deliver value to clients in areas such as IT Strategy Consulting, Benchmarking, Analytics and Optimization. Typically, this helps Gartner’s clients to execute on their strategic priorities, across all sectors, including but not limited to:

• Digital Acceleration and Transformation
• Application Rationalization/Modernization
• Program Implementation
• ERP Transformation Support
• Big Data and Analytics
• Cloud Strategy
• Sourcing and Ecosystem Optimization
• Contract and Cost Optimization 
• Security and Risk Management

What you’ll do

Our Consulting Directors are responsible for high-level project delivery and oversight along with client relationship management. You will manage teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes. In this unique role, we are looking for someone that can deliver on both IT Strategy and Implementation of strategy recommendations for our clients. This position is for a Director focused on ERP solutions supporting Gartner Consulting businesses and clients in North America.

What you’ll need

• Deep knowledge of ERP, CRM and other enterprise applications, the software and service provider landscape, and how to leverage enterprise applications to drive business value
• 8-12 years of overall experience, preferably in Tier 1/ well-known management consulting firms with project delivery and sales experience
• Experience with the following ERP Solutions:
  • Oracle Fusion Cloud ERP
  • SAP S/4HANA Cloud Public Edition
  • Workday
  • Microsoft Dynamics 365
• Experience with Value Streams (or business capabilities):
  • Record-to-Report (i.e., Finance and Accounting)
  • Hire-to-Retire (i.e., Human Capital Management)
  • Source-to-Pay (i.e., Strategic Sourcing, Procurement, and Payables)
  • Order-to-Cash (i.e., receiving and fulfilling customer requests for goods or services)
  • Plan-to-Produce (i.e., planning and execution of the production process)
  • Supply Chain Management
• Subject matter expertise in enterprise application selection, deployment, implementation and management, to advise clients making major investments in enterprise applications to get a return on their investment
• Strong business acumen to communicate to c-suite clients about the health of the major enterprise applications initiatives and how to avoid risk and protect business value
• Experience in advising clients through application overhaul and modernization strategies including options analysis, organizational and technical readiness strategic architecture analysis, and solution migration and transition strategies
• Knowledge of leading-edge technologies that drive application design such as low code / no code platforms, software and platform as a service, continuous availability, and service-oriented architectures/APIs
• Deep familiarity with the application/software development lifecycle (requirements, development,  testing, deployment) including agile and waterfall methodologies, and how to advise clients through major application development efforts to ensure business outcomes are achieved
• Prior application support experience including release management, governance and/or change management, preferred
• Applications and solution consulting experience with a well-regarded firm, ideally combined with time spent managing and implementing software to understand operational nuances
• Strong technical capabilities coupled with the ability to clearly communicate the business value and bottom-line impacts of technology decisions to a non-technical audience
• A passion for client service and excellence in delivery that includes attention to detail, ability to prioritize and leverage a team.
• Travel to client sites required (on average 50% travel is required when travel is allowed).
• Excellent communication, presentation and