Registrar-Emergency Department - Mount Sinai Queens- Full time Evening

The Registrar is responsible for the business aspect of the patient's visit to the Emergency Department as well as the patient focused care delivery within the department. Activities include: registration, insurance verification and notification, updating of financial and demographic information, reception and other duties as assigned.

• Greet and direct patients, visitors, and staff.
• Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages and assures delivery of same.
• Collects and distributes patient referral information received from affiliated physicians.
• Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors.
• Is open and responsive to the diverse backgrounds and experience of other people and promotes an environment that is sensitive to cultural diversity.
• Distributes departmental reading material such as Emergency Department brochure, Health Care Proxy and Patient Bill of Rights. Ensures such documents are readily available.
• Registers patients by updating or entering patient demographic, financial information and emergency contact data into the computer system.
• Verifies demographic information and insurance coverage by interviewing patient/family member/friend.
• According to policy and established procedure generates patients’ chart and attaches pertinent information such as Emerg Card, Medicaid threshold and EMS sheet, etc.
• According to policy and established procedure reviews discharged patient charts for diagnosis, physician signature, dictation code, menu and appropriate forms for completion.
• According to established policy and procedure processes specimens for laboratory(ies) by assuring that specimens are appropriately labeled, forms are competed and identification processes have been followed.
• File charts and retrieve old records.
• Retrieves completed charts, addressograph plate and all supporting documents from patient treatment area.
• Enters data into required computerized system.
• Maintains patient recall file.
• According to policy and established procedures insured that all papers, forms, etc. are stamped appropriately.
• Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books.
• Obtains signatures for consent.
• Makes clinic appointments.
• Other duties as assigned.

Education requirements:

• High school diploma

Experience requirements:

• Computer experience required
• Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible
• Sufficient oral and written skills in the English language in order to communicate effectively
• 6 - 9 Months of health care experience in order to become familiar with institutional policies and procedures preferred.

Collective bargaining unit: SEIU 1199-MSQ

 

SEIU 1199 at Mount Sinai Queens (Non nursing), 791 - ED Registrars - MSQ, Mount Sinai Queens

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health c