Executive Operations Partner (Pittsburgh)

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the SoDo neighborhood of New York, the Mission District in San Francisco, and Lawrenceville in Pittsburgh.

The Role:

Abridge is experiencing rapid growth across all areas, and we are looking for a dynamic Executive Operations Partner to strategically support our VP of Partner Success, VP of Enterprise Development, and the VP of Revenue Operations. This role is integral to driving operational efficiency, ensuring that our executives are well-supported and equipped to meet the company’s fast-paced demands. You will manage high-level administrative needs while playing a critical role in optimizing processes and enabling the growth of the leadership team. Your work will directly impact Abridge’s ability to scale quickly and effectively, and you will report directly to the leadership team. 

This is a hybrid role, with the expectation of being in the Pittsburgh office at least 3 days a week; candidates must be within a commutable distance of Pittsburgh to be considered.

What You’ll Do:

• Executive Support & Calendar Management: You will oversee and optimize the calendars of these three VPs in our Commercial (sales) organization, ensuring time is allocated efficiently and priorities are managed. Where appropriate, you may also support inbox triaging and time management to maximize your executives’ productivity. 

• Cross-Functional Coordination & Stakeholder Engagement: You’ll manage logistics for meetings, travel, and events, building strong relationships with internal and external stakeholders to ensure your executives are always prepared and aligned.

• Operational Efficiency & Process Improvement: You’ll collaborate with the Executive Operations Partners across the company to streamline administrative processes, proactively identify gaps, and implement solutions that drive operational excellence. Provide help to other Executive Operations partners for team events like offsites and company events, as needed. Lean into helping get our new Pittsburgh office up and running, as well as light, ongoing office management responsibilities.

What You’ll Bring: 

• Experience: 5+ years in roles supporting leadership, such as Executive Business Partner, Executive Assistant or Executive Operations, with proven success in dynamic environments.

• Startup Mentality: Experience in high-growth or early-stage startup environments,  where flexibility and adaptability are essential. You are resourceful, comfortable with ambiguity, and have grit! You thrive in an environment where continuous learning and growth are core values, and you bring that mindset to your work and collaboration.

• Leadership Support Expertise: Experience managing executives’ times and providing strategic recommendations that directly impact their success.

• Organizational Mastery: Exceptional skills in managing time, schedules, and travel logistics with impeccable attention to detail and the ability to keep multiple projects organized.

• Strong Communication: Clear, concise, and confident in verbal and written communication, with an ability to establish and build trust in relationships across all levels of the company.

• Discretion and Sound Judgment: Demonstrate the highest levels of integrity, trustworthiness, and discretion in handling sensitive information, maintaining confidentiality, and exercising sound judgment in all interactions and decision-making.

• Proactive Problem-Solving: A knack for identifying gaps, anticipating needs, and taking initiative to improve efficiency and solve problems before they arise. 

• Tech-Savvy: Familiarity with Google Workspace and Slack and a d