Senior Business Analyst

In Research Information Services at St. Jude, the Senior Business Analyst is responsible for coordinating and leading the design of systems and processes in conjunction with the implementation of new systems and other performance improvement initiatives. This individual guides and directs team members around processes, systems and issues related to business aspects as well as services and process capabilities.

We are seeking a detail-oriented Senior Business Analyst with experience building consensus in cross functional teams, improving business processes and successfully implementing projects. Previous experience working on projects in regulated (GDPR, NIST, HIPAA) environment is beneficial.

Job Responsibilities:

• Document requirements, workflows, and reports.
• Evaluate policies and procedures for gaps as well as identify remediation solutions. 
• Assist with project management responsibilities including planning, coordinating, and organizing projects across departments.
• Manages day-to-day oversight for projects within specified areas; facilitates problem solving and escalates risks and issues.
• Proactively engage with stakeholders & vendors to support delivery solutions in line with business plans.
• Prepare reports for management.
• Act as a liaison between end-users, Information Services, and other departments.
• Establish best practices and SOPs to support comprehensive strategies.
• Participate in activities related to the education of business teams around services and capabilities, as well as IT change management & communication.
• Develop business cases/proposals for programs and projects based on understanding of departmental roadmap.
• Develop presentation materials, documents, etc. for programs/projects and present materials to stakeholders.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintains regular and predictable attendance.

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Minimum Education and/or Training:

• Bachelor’s degree in computer science, engineering, business or related field required.
• Master's degree preferred.

Minimum Experience:

• Minimum requirement: 4+ years of experience in a comparable client-facing IT role.
• Experience working in IT governance, regulatory compliance-related IT projects and information security practices is preferred.
• Regulatory knowledge and HIPAA knowledge, etc, is beneficial.
• Skilled in documentation, critical thinking, and collaborating with cross-functional teams to support comprehensive compliance strategies is desired.
• Experience working with structured Software Development Lifecycle (SDLC) methodologies.
• Exposure to diverse business ecosystems of moderate complexity in pharma, healthcare, biotech and/or research organization desired.
• Demonstrated history leading discussions and documenting resulting business and/or technical requirements, user stories and process flows.
• Experience translating business requirements to technical/system requirements.
• Demonstrated ability to work with mid to senior-level business leaders.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $86,320 - $154,960 per year for the role of Senior Business Analyst.

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay.