Field Auto Claims Adjuster – Louisville, KY
AllstateAbout the role
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
In this role, you will leverage your expertise in auto damage assessment to inspect vehicles, evaluate losses, and prepare accurate, comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines. The ideal candidate brings proficiency in CCC ONE estimating software, strong negotiation and time management skills, and a customer-focused approach to delivering an exceptional claims experience.National General Insurance is seeking a Field Auto Claims Estimator to support our Kentucky region. Join our high-performing auto claims team where your estimating expertise, customer focus, and negotiation skills shape every outcome. The candidate must be currently located within a 100-mile radius of the service areas: Lexington, Covington, Florence, KY. Candidates living in Louisville, KY or Cincinnati, OH are welcomed as long as they can travel throughout the region to support our customers. Depending on business needs, some work may be field-based, while some may be remote.
An active Kentucky adjuster’s license is preferred; if not currently held, candidates must be willing to obtain licensure shortly after hire.
Key Responsibilities
• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
• Possesses a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Builds mastered relationships with both internal and external customers across multiple lines
Supervisory Responsibilities
• This job does not have supervisory duties.
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Skills
Auto Insurance Claims, Business Acumen, Business Management, Claims Resolution, Critical Thinking, Financial Analysis, Negotiation, Quality Management
Compensation
Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
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