Operations Specialist, Campus Operations

Job DetailsJob Location: Dallas Campus - Dallas, TX 75204Salary Range: $21.00 - $25.00 HourlyJob Summary:

the Operations Specialist provides hands-on operational and systems support to Campus Operations, with a primary focus on tactical Workday execution and employee-facing website maintenance. This role functions as a flexible, execution-oriented resource supporting both planned and ad hoc operational needs, particularly during periods of increased workload related to system implementation and institutional initiatives.

The Operations Specialist works under the direction of the Operations Manager and in close coordination with the Operations Coordinator.

Duties/Responsibilities:

Workday Support

Provide hands-on operational and technical support for the Workday implementation, with a focus on Finance and Human Capital Management (HCM) workstreams.


Execute clearly defined Workday tasks following established workflows, approvals, and guidance from project leadership


Support data preparation, validation, cleanup, and reconciliation activities related to Finance and HR processes


Assist with Workday testing activates, including test case execution, issue documentation, and results tracking.


Support implementation readiness tasks, including checklist execution, configuration verification, and follow-up on assigned action items.


Assist with post-deployment stabiliazation actibitites, including troubleshooting, documentation updates, and operational cleanup.

Employee & Project Website

Complete approved employee website edits and updates


Maintain accuracy of operational and compliance-related content


Coordinate with Marketing & Communications as required

Operational Support

Assist with ad hoc operational tasks and short-term projects


Provide additional capacity during peak workload periods


Support campus operations initiatives as assigned

Qualifications

Strong interpersonal and written communication skills, with the ability to work effectively with a wide range of stakeholders


Demonstrated organizational skills and consistent attention to detail


Effective time-management skills with the ability to meet deadlines in a a dynamic work environment


Practical analytical and problem-solving abilities, with a focus on execution and follow-through


ability to manage and prioritize multiple concurrent tasks with minimal supervision


comfort operating in a fast-paced environment with shifting priorities


Proven discretion in handling sensitive or confidential information


ability to quickly learn, navigate, and perform tasks within ERP systems and other enterprise platforms


high proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint)


Strong customer-service mindset with a focus on responsiveness, accuracy, and helpfulness

Education and Experience

Bachelor's degree or equivalent experience required


At least 2 years of operational, administrative, or project support experience

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer


Must be able to lift up to 15 pounds at a time