Service Account Coordinator

Company Description

About Us – Reboot Staff

At Reboot Staff, we provide innovative and people-centered staffing solutions that empower businesses to thrive through strong, skilled, and reliable talent. Our mission is to redefine the staffing experience with professionalism, integrity, and a deep understanding of our clients’ and candidates’ unique needs. Located in Austin, TX, we are committed to fostering meaningful partnerships that drive long-term success.

Job Description

Job Description
We are seeking a highly organized and proactive Service Account Coordinator to join our growing team at Reboot Staff. This role plays a key part in managing client relationships, ensuring seamless service delivery, and maintaining high satisfaction levels with our corporate partners.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Coordinate service delivery processes, ensuring accuracy and timeliness

• Monitor and manage schedules, workforce assignments, and job orders

• Address client inquiries, resolve issues, and provide timely updates

• Collaborate with internal teams to align resources with client needs

• Maintain accurate records and prepare regular performance reports

• Assist in onboarding and orientation of assigned personnel

Qualifications

Qualifications

• Proven experience in client service, account coordination, or a similar role

• Excellent organizational and communication skills

• Ability to multitask and prioritize in a fast-paced environment

• Strong problem-solving abilities and attention to detail

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

Additional Information

Benefits

• Competitive salary: $57,000–$63,000 annually

• Professional growth and development opportunities

• Supportive and collaborative team environment

• Health, dental, and vision insurance options

• Paid time off and company holidays